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Old 06-22-2009, 12:15 PM
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Stuck in soft-reset loop. Help Please.

Device: HTC Mogul/Titan/6800
Rom Used :_HTC Mogul (Sprint)_RUU_TITAN_SPRINT_WWE_3.56.651.0_RS_TITAN_ 3.42.02_SPCS2.04_PPST_0718_Ship

Device Information
ROM Version : 3.56.651.0
ROM date : 06/16/08
Radio Version : 3.42.02

I checked out the numerous threads, but it seem's that none fit my exact problem. All I did was update my ROM from the official HTC website. I also took out my SD card, as some threads suggested.

The device will randomly freeze and be stuck in a reboot loop for a indefinate amount of time, sometimes it will reset once, and get to the today screen, sometimes it'll take hours.

I have already done a hard reset, it did not seem to help. If someone could troubleshoot my device, it would be greatly appreciated. If any additional information is needed, please state what and where to find it, and I will post asap. Thanks.

Last edited by Genesis.Spark; 06-22-2009 at 12:19 PM.
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Old 06-22-2009, 12:54 PM
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Re: Stuck in soft-reset loop. Help Please.

Try a reflash.
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Old 06-22-2009, 12:58 PM
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Re: Stuck in soft-reset loop. Help Please.

How would I go about doing a reflash?
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Old 06-22-2009, 01:01 PM
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Re: Stuck in soft-reset loop. Help Please.

Reinstall the update you installed
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Old 06-22-2009, 01:01 PM
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Re: Stuck in soft-reset loop. Help Please.

Do what you did before with the rom you got from HTC. Pretend as though you had never done it before and go through the steps of upgrading to the HTC provided rom.
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Old 06-22-2009, 01:08 PM
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Re: Stuck in soft-reset loop. Help Please.

Ah, I have done that twice, same problem.
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Old 06-22-2009, 01:21 PM
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Re: Stuck in soft-reset loop. Help Please.

This may sound random, but does it boot differently when plugged into a charger? I had a titan that indefinately rebooted unless I rebooted while plugged in to a wall/usb charger.

In that particular case I was in my newbie days(I still am) and had tried to flash the wrong rom. The update failed, but left my phone unable to boot without a power supply.
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Old 06-22-2009, 01:27 PM
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Re: Stuck in soft-reset loop. Help Please.

It seems the most stable when plugged into a USB (I charge using my PC, normally). It stays "stable" the longest, however random resets/freezes + soft reset loops still occur. Also, when I receive a call/send a call, it will reset.
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Old 06-22-2009, 01:34 PM
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Re: Stuck in soft-reset loop. Help Please.

I see 3 options at this point:

1) You take your phone in and get it replaced (hopefully under warranty)
2) You try to find the stock rom that came with your phone and install that.
3) Consider unlocking your phone and flash a custom rom that someone here has made.
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Old 06-22-2009, 01:44 PM
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Re: Stuck in soft-reset loop. Help Please.

Thanks. I cringe at bringing it in to get it replaced, it would be a last resort type thing. Perhaps I will try option 3. Are there any stable/suggested programs used to unlocking and roms to flash it to? All I really want is to have a phone that will dial out and receive calls until the TP2 comes out ;/.
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