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Old 05-06-2009, 09:12 PM
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help!!!!mogul locked

hey i have a mogul and forgot the password i stored in it and now i can not get into my phone. i just got the touch pro but want to give the mogul to a friend but i forgot the password. is there anything i can do to get back into my phone please help asap
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Old 05-06-2009, 09:15 PM
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Re: help!!!!mogul locked

do a hard restart to it
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Old 05-06-2009, 09:17 PM
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Re: help!!!!mogul locked

tried it didnt work...hard reset is pushing the lil button in on the bottom right?
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Old 05-06-2009, 09:22 PM
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Re: help!!!!mogul locked

no thats a soft restart you need to hold down the two soft keys and hit the reset at the same time
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Old 05-06-2009, 09:25 PM
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Re: help!!!!mogul locked

the red key and the green key?
ill try that thanks
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Old 05-06-2009, 09:27 PM
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Re: help!!!!mogul locked

the 2 dots and the reset
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Old 05-06-2009, 09:27 PM
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Re: help!!!!mogul locked

all at the same time
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Old 05-06-2009, 09:33 PM
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Re: help!!!!mogul locked

WHHAATTTT!!!!!! thanks man that worked out great!!!!
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