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-   -   free data roaming in canada....not (http://forum.ppcgeeks.com/showthread.php?t=6728)

blazin-asian 08-01-2007 04:56 PM

free data roaming in canada....not
 
well....

so today i wake up and see a text message saying my spending limit is almost reached. the problem is that i was ~$380 from my spending limit, but today im ~$25 away?? LOL

called csr right away and they said it was because of data roaming. now, i had called on 7/27 and CONFIRMED with a rep saying data roaming in canada was FREE! he even sounded surprised and said "enjoy!"

luckily the rep was able to put a note on the account saying to credit me any data charges from 7/27 until today so i wont have to pay it, but my concern is the false information that is being given out here.

sup with that?

Quote:

Originally Posted by from SD
I live in the Detroit area, so here's some FYI for people traveling in Canada. This is per the validation cust service guy I talked to last night.

Roaming in Canada: .69/min
Sending a TXT to a Canadian phone # (whether in the US or Canada) .15/txt
Sending a TXT to a US phone # while in Canada: Free
Using Data services while in Canada: Free

I didn't get long distance fees though.


varaff 08-01-2007 05:15 PM

I was just in Canada. The CS told me that they charge .01 for each KB.

good luck fighting it..

blazin-asian 08-01-2007 05:35 PM

i had 2 reps put notes on the account that they would credit me back the amount and the second rep saw thenotes from the first one. i hope its resolved before by next bill is due.

luv2chill 08-01-2007 08:58 PM

I think the rep you spoke to was just confused or not listening to you when you said Canada. There is no free roaming anywhere outside of the US.

blazin-asian 08-02-2007 02:58 AM

im gonna start recording sprint convos. i just need to find that program. the thing is 2 reps confirmed it. one on my end and another user on SD did too. oh well.

hippity.hoppity 08-02-2007 03:19 AM

Quote:

Originally Posted by blazin-asian
im gonna start recording sprint convos. i just need to find that program.

Impossible to do on the Mogul. It really sucks losing that functionality that was always available on PalmOS.


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