Titan won't sync to PC

teamgood · #1 (**permalink**) 03-24-2009, 11:11 PM

My Titan quit syncing with my PC yesterday for seemingly no reason. I've searched and found a few suggestions but no luck.
i've tried:
1. unchecking advanced network in USB-PC connection settings
2. deleting partnerships within activesync to try to create new one
3. have tried different cables and on my XP machine as well as Vista with WMDC.
4. doesn't appear that any pins are bent or broken or dusty, etc.
5. I've done a couple hard resets and no luck - and now no data as i can't resync

My guess is that its something with the phone since no computer even recognizes it. It just starts charging but gives no indication otherwise that the PC knows its there. All was working fine until yesterday.

Help please! Thanks!

IOWA · #2 (**permalink**) 03-25-2009, 10:32 PM

I second this, I also cannot get my mogul to sync and i tried all this.

buckguin · #3 (**permalink**) 03-25-2009, 11:29 PM

Mine also has the same problem.. What service do you guys have?? Im on Alltel.

jjohnzon · #4 (**permalink**) 03-27-2009, 04:15 AM

I"m having same problem. I upgraded to a 6.5 rom and that's when the problems started. what rom do yall have. i have tried a few of them with same result

sHockz · #5 (**permalink**) 03-27-2009, 11:39 AM

are you allowing usb connections through activesync.....

demonlordoftheround · #6 (**permalink**) 03-27-2009, 12:53 PM

Quote:

Originally Posted by jjohnzon

I"m having same problem. I upgraded to a 6.5 rom and that's when the problems started. what rom do yall have. i have tried a few of them with same result

I read in another forum that there is a activesync bug in the 6.5 ROM. That might be the problem.

ourgangmn · #7 (**permalink**) 03-27-2009, 01:09 PM

Mine wont sync and the pc won't even recognize the device is attached via USB after upgrading to WM6.1! Uninstalled unActivesync4.5 and reinstalled it, rebooted pc, reset device, blah, blah, blah, my XP laptop has no idea that the device is attached. the last time it actually worked was when I upgraded the ROM to 6.1. No connection at all after that. Thanks Microsoft and Alltel!

pure_player52 · #8 (**permalink**) 03-27-2009, 11:07 PM

Quote:

Originally Posted by teamgood

My Titan quit syncing with my PC yesterday for seemingly no reason. I've searched and found a few suggestions but no luck.
i've tried:
1. unchecking advanced network in USB-PC connection settings
2. deleting partnerships within activesync to try to create new one
3. have tried different cables and on my XP machine as well as Vista with WMDC.
4. doesn't appear that any pins are bent or broken or dusty, etc.
5. I've done a couple hard resets and no luck - and now no data as i can't resync

My guess is that its something with the phone since no computer even recognizes it. It just starts charging but gives no indication otherwise that the PC knows its there. All was working fine until yesterday.

Help please! Thanks!

co sign this,............

coolwhip1220 · #9 (**permalink**) 03-27-2009, 11:13 PM

Most the time it is the USB port on the phone. My last TP wouldn't connect unless I wiggled the cord up and down, until the computer finally recognized it.

**weedahoe** · #10 (**permalink**) 03-30-2009, 08:25 AM

Go to your task manager and kill the following processes.

MDM.exe
Rapimgr.exe
Wcescomm.exe
Wcesmgr.exe

If all of them are not there do not get concerned. After all of them are closed, soft reset your PPC and restart ActiveSync, once the PPC is fully booted try to connect it back to the PC via the USB cable and see what you get. 3rd party firewalls such as Norton, ZoneAlarm and even XPs own firewall will close thoer ports needed to be open to communicate with the PPC.