help! I can't charge!

xeroendo · #1 (**permalink**) 03-18-2009, 10:27 AM

Last night when I got home my phone started beeping that the battery was dying. I was about to go to bed so I plugged it in and went to bed, not bothering to look to see if it was charging. Today I check it and the battery is completely dead. It won't charge at all! I left it plugged in to the charger all night. I thought it might have been a bad charger so I tried another one that I have and still nothing! I tried the USB cable and still nothing! When I plug it in to the charger a green light comes on for about 3 seconds then turns off. I took the battery out for a while and put it back in to see if that would help, it turns on but right away tells me that the battery is dead. Is this some sort of software problem or something? I don't have insurance anymore cuz Asurion said that I made too many claims in a 12 month period. I made 2, which is the limit, apparently. But I just got this phone from them in november or december, wouldn't it still have their warranty? If I need to exchange it they should do it without me having to pay the deductible?

**popdog54** · #2 (**permalink**) 03-18-2009, 11:49 AM

Do you have another battery? It sounds like it won't take a charge anymore. Either that or your USB port is fried.

joshkeller77 · #3 (**permalink**) 03-18-2009, 12:26 PM

Try cleaning the connections with an eraser and while the battery is out pushing the power button to discharge any electricity still in the phone. Replace battery and let charge, if failed buy another batt. If no, USB port may be bad. Have you tried using usb cable to laptop to try to charge?

Is the light ever red?

**drewcam888** · #4 (**permalink**) 03-18-2009, 12:37 PM

Find a friend with the same phone to try a different battery.

aesoprock00 · #5 (**permalink**) 03-18-2009, 02:23 PM

something similar happened to me with my last mogul before they replaced it. it wouldn't charge with any regular usb sized plug or usb cable, but it would charge if i had the USB attached to one of the adapters/splitters that came with the mogul in the box. try using one of those splitters to help rule out if it is your usb port that is the problem or if it's the battery.

nelly04 · #6 (**permalink**) 03-18-2009, 02:28 PM

I think its your battery. Take it to a sprint store and they can do a test on it to see and if it is the battery, They will replace it.If its the phone they should replace the phone in the store for free!

xeroendo · #7 (**permalink**) 03-18-2009, 03:04 PM

I did everything you guys said. still nothing. I thought maybe the usb port was messing up so I kinda moved it a little, plugged it in and it started charging! I think the pins were out of line for some reason.