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  #1 (permalink)  
Old 01-09-2009, 10:12 PM
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has anyone gone thru this ??

i been gettin my txt messages like REALLY LATE . hr late 2 hrs late and not only one time its daily for over 3 months . i called the sprint customer service and they "help me " they put me on hold and after 30 mins they said that they couldnt see no problem blah blah blah!
they told me to write every late message and the time i done it now wat
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Old 01-09-2009, 10:27 PM
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Re: has anyone gone thru this ??

any one ????
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Old 01-09-2009, 10:35 PM
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Re: has anyone gone thru this ??

Quote:
Originally Posted by sentinelly View Post
i been gettin my txt messages like REALLY LATE . hr late 2 hrs late and not only one time its daily for over 3 months . i called the sprint customer service and they "help me " they put me on hold and after 30 mins they said that they couldnt see no problem blah blah blah!
they told me to write every late message and the time i done it now wat
do you have the new radio for your phone, good signal?....and what company is the person who is sending you texts on?....some company's like cricket take FOREVER to be sent to sprint.
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Old 01-09-2009, 10:42 PM
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Re: has anyone gone thru this ??

well i update it my phone . im like a gadget freak any update im all on it .
good signal everything is good it dont really matter wat company .. verizon att sprint tmobile . i have friends with all the major companies and i get them all late.
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Old 01-09-2009, 10:50 PM
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Re: has anyone gone thru this ??

Quote:
Originally Posted by sentinelly View Post
well i update it my phone . im like a gadget freak any update im all on it .
good signal everything is good it dont really matter wat company .. verizon att sprint tmobile . i have friends with all the major companies and i get them all late.
huh....i've had this problem b4 but it wasn't with smart phones....sprint should be able to help you out...try callin tech support again. the first person you talked to was prob. clueless.
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Old 01-10-2009, 08:25 PM
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Re: has anyone gone thru this ??

I have been going through this for months now and have emailed and called sprint. In NYC I should always have service no matter what. Their excuse is I am in a dead zone which is basically a lie. The techs have tried to help and it still happens. I just recently wrote them another email tonight regarding this stupid issue.
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Old 01-10-2009, 11:20 PM
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Re: has anyone gone thru this ??

It happens every once in a blue moon for me. like one or two hours every 2 months and for that time in a day. not scattered throughout the 2 months.
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Old 01-11-2009, 12:15 AM
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Re: has anyone gone thru this ??

How bad is reception there? It's possible you are in a dead zone. You could try getting a airwave or whatever it's called that amplifies cell signals at home.
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Old 01-11-2009, 12:52 AM
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Re: has anyone gone thru this ??

We had a user with this issue and we thought he was just making excuses for not returning texts and calls. I never got a chance to trouble shoot because he got his PDA stolen. He hasn't had the issue with his replacement. I haven't had this issue.
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Old 01-11-2009, 03:06 PM
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Re: has anyone gone thru this ??

I have had dis problem as well...I just do a soft reset an it goes away for a few months an cum right back....
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