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Old 12-18-2008, 10:37 PM
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Won't Delete Email Off Exchange Server

Just until recently my email on WM6.0 Outlook with an Exchange server worked perfectly. For some reason now if I delete an email off the Mogul in Outlook it doesn't delete the email off the server. Ecerything else (Contacts and Calendar works well). I have seen on other sites people with the same problem but there was no fix.

Bob
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Old 12-22-2008, 10:37 PM
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Re: Won't Delete Email Off Exchange Server

Are you still running WM 6.0 or 6.1? Just my first guess would be to delete the account and rebuild it.
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Old 12-23-2008, 05:25 AM
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Re: Won't Delete Email Off Exchange Server

Quote:
Originally Posted by inmnbob View Post
Just until recently my email on WM6.0 Outlook with an Exchange server worked perfectly. For some reason now if I delete an email off the Mogul in Outlook it doesn't delete the email off the server. Ecerything else (Contacts and Calendar works well). I have seen on other sites people with the same problem but there was no fix.

Bob
Try an OTA activesync. Deleting on the handheld only deletes from the handheld. Once you sync, your changes take effect on the server and the email is deleted from there too.

Praise Bob
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Old 12-23-2008, 03:26 PM
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Re: Won't Delete Email Off Exchange Server

there is a setting within the account setup, too. Maybe it somehow got unchecked to delete from server. When you set it up and get to the automatic send/receive schedule, tap "advanced settings" in the lower left; that's where the option to keep or delete messages is. You also dont have to reset it to get to that screen. Just go to messages>menu>options>select your email
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Old 12-24-2008, 09:26 PM
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Re: Won't Delete Email Off Exchange Server

Quote:
Originally Posted by samfreese View Post
there is a setting within the account setup, too. Maybe it somehow got unchecked to delete from server. When you set it up and get to the automatic send/receive schedule, tap "advanced settings" in the lower left; that's where the option to keep or delete messages is. You also dont have to reset it to get to that screen. Just go to messages>menu>options>select your email
Are you sure you're not thinking of POP or IMAP? I don't use anything but EAS and triggering a sync is the only way to whack messages off the server for me.
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