HTC PPC6800 Hard Keys UnResponsive

[wssuqb1]

Okay, the problem i'm having is that on my htc ppc6800/mogul/titan the hard keys (Internet, SMS, Talk, End, Home, and Ok) are unresponsive and wont react to my pressing them...It started yesterday then started working again somewhat and now its not working again...Could This Be A Hardware Issue???? BTW its with Alltel...

[studentjunk]

Yes, it could be a hardware issue. I am having a similar problem with the directional keys and center button. I have not done a hard reset yet to see if that rectifies the problem though.

[drewcam888]

Do a hard reset. If that doesn't help then take it in.

[bbsandkm]

x2 for a hard reset

[Ed Zachary]

Um, question:

Doesn't a hard reset involve the use of two of the (unresponsive) buttons?

[Darkjedi]

definitely sounds like a hardware issue more than a software issue. A hard reset wouldn't hurt though, especially since you're going to have to backup/restore anyway for a new phone.

[PDAPhoneJunkie]

I had an issue with my buttons going out. I also had to click the OK button twice sometimes. I just my BRAND NEW 6800. It feels so bomb! Buttons and screen are super responsive. Too bad there isn't more RAM though.

[jtrag]

Messed up buttons are a FEATURE of the 6800. Along with many other "FEATURES" that most people aren't happy about

[PDAPhoneJunkie]

Originally Posted by jtrag

Messed up buttons are a FEATURE of the 6800. Along with many other "FEATURES" that most people aren't happy about

0

So true. Like lack of RAM...

[mastergadgets]

Originally Posted by Ed Zachary

Um, question:

Doesn't a hard reset involve the use of two of the (unresponsive) buttons?

Go to "Setting", "System" select "Clear Storage" and acknowledge that you really want to do it. Basically does the same as the key usage hard reset.