mogul power issue

68tempest · #1 (**permalink**) 09-22-2008, 11:46 AM

I have noticed after upgrading my ppc 6800 to rom 3.56.651, if I plug in my charger while the phone is turned on the battery starts draining power.

I have been to several sprint stores and they think i am on drugs until I show them this happening to new phones. They then tell me this is how the phone is supposed to work.

I have called HTC and they say they are not fimiliar with this issue. I have now seen it on severl phones but not all.

Has anyone esle had this issue??

**MrObvious** · #2 (**permalink**) 09-22-2008, 12:00 PM

How hot is the battery?

longveiw · #3 (**permalink**) 09-22-2008, 12:15 PM

This happened to me with the original ROM that came with my phone when I bought it almost a year ago. Don't think our issues are related though...
My issue was I was using an iGo charger I got from RadioShack and had the wrong iTip on it. I was using the a32 tip when I should have been using a a53. They are both mini usb tips outputting 5v but the a53 has a much higher amperage which this phone needs.

I exchanged the tip and has been working fine since. Not sure if this is the same type of charger you are using but that was my issue!

**shaggylive** · #4 (**permalink**) 09-22-2008, 12:24 PM

how are you reading the drain? is the charger plugged into a power source when this happens? all chargers or just the one you have?

I noticed that if I use the motorola s9 charger for my phone without my car being on there is a drain, but that's because motorola has a resistor in their chargers.

**schettj** · #5 (**permalink**) 09-22-2008, 12:29 PM

Depending on what's powered up, its possible to use more power then the charger supplies.

I think all radios on + active data I/O + cpu grinding away + torch mode backlight (ie, full bright) will draw quite a bit more then 1000ma.

A normal load should not, but might draw more then half that so you can still get drain if you're only getting 500ma out of the charger.

68tempest · #6 (**permalink**) 09-22-2008, 06:09 PM

This has happened on several phones that i have come accross and use many different chargers that work with other 6800's just fine. The battery gets very hot and has even been changed with brand new batteries.

68tempest · #7 (**permalink**) 09-22-2008, 06:10 PM

my beleif is this is a rom issue on certian releases of the phone.

richawooten · #8 (**permalink**) 09-22-2008, 06:57 PM

I need help my mogul is shutting off when I put it into standbye or when it automatically goes in standbye. I am flashed to cricket already with internet, and text but no mms. The phone only has 2.17 rom and won't upgrade to the new one it just freezes up and I left it updating for almost two days and it wouldn't go above 11%. Here is what I have on my phone:

ROM version: 2.17.651.0
ROM date: 11/18/07
Radio version: 1.47.01
protocol version: ACAAAAM-4070
Hardware version: 0003
PRL version: 01007
Browser version: MSIE 6.0

I am running:

TITA100 MFG
SPL-2.40.Olipro
CPLD-9

Please help me!!! What is wrong??