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Old 09-12-2008, 09:33 AM
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green & silver phone button dead?

Over the last few months, the green and shiny silver phone button has slowly stopped working. Gradually, I've had to push it harder each time I need to use it. Presently, I can barely get it to function unless I am squeezing it down with all the pressure I can possibly muster. My phone is out of warranty so I can't just get a quick swap and I don't have phone insurance from Sprint. My questions are:

1) is there a way to open this thing up and possibly clean the contacts for the button?

2) will Sprint help out at all if I bring it to a Sprint store? charge me a nominal fee for repairs, perhaps?

Thanks
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Old 09-12-2008, 11:44 AM
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Re: green & silver phone button dead?

Instructions for removing/replacing the case
How to change ppc6800 (mogul) housing

I don't know if they have had any luck repairing this type of failure at the repair facilities. This is a common issue.

In the mean time use AEButton Plus to emulate pressing the green phone button. You can assign it to another key, such as the windows or soft keys.
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Old 09-13-2008, 01:04 AM
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Re: green & silver phone button dead?

It should be a free fix because of warranty. Before you go in make sure you relock and flash a stock ROM.
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Old 09-13-2008, 03:08 AM
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Re: green & silver phone button dead?

Obivous is right on. I took mine in and told them that my phone button doesn't work.. They gave me a new refurb...
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Old 09-13-2008, 10:59 AM
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Re: green & silver phone button dead?

Well, like I said, my phone is now out of warranty (more than 1 yr old). Are you guys saying they will still repair this even though it is more than 1 yr old?
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Old 09-13-2008, 11:00 AM
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Re: green & silver phone button dead?

Oh I missed that. Do you have insurance?
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Old 09-13-2008, 11:20 AM
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Re: green & silver phone button dead?

no, I don't have insurance.
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Old 09-13-2008, 11:40 AM
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Re: green & silver phone button dead?

Get some! In the meantime reroute the button to your Start button. Give it a month or so and wait for something to totally go wrong or something to happen and get a new one.
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