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-   -   Question about VZW, Asurion, and the exchange policy (http://forum.ppcgeeks.com/showthread.php?t=36170)

blksprk 08-31-2008 11:43 AM

Question about VZW, Asurion, and the exchange policy
 
OK, long story short my 6800 too a swim in the toilet. I ordered my replacement from Asurion. Now my question is this: Does getting a replacement from asurion restart the 30 day... or is it 14 day exchange policy vzw offers(The one that lets you swap your phone for a different one if you dont like it)? My phone really did fall by accident, i just want a 6900 for the extra ram, screw the full keyboard.

weedahoe 08-31-2008 12:24 PM

Re: Question about VZW, Asurion, and the exchange policy
 
VZW gives you a 30 day from the day you get your device but after that it is up to you to file insurance if applicable. Asurion gives you 14 days once you recieve your device if anything is wrong with it.

blksprk 08-31-2008 01:51 PM

Re: Question about VZW, Asurion, and the exchange policy
 
i mean once i get the device from the insurance claim do i get another 30 days? i assume no but figured it was worth asking.

weedahoe 08-31-2008 06:16 PM

Re: Question about VZW, Asurion, and the exchange policy
 
Your assumption is correct, no 30 days


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