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  #11 (permalink)  
Old 07-30-2008, 07:52 AM
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Re: how to get a new mogul

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Originally Posted by leer125 View Post
do i just take the phone into a sprint retail store?
....yes....I will PM you with instructions....reply back to me in the PM
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  #12 (permalink)  
Old 07-30-2008, 09:19 AM
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Re: how to get a new mogul

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Originally Posted by flyers2114 View Post
....yes....I will PM you with instructions....reply back to me in the PM
Hit me up too please! I'd love to know #2

My input power jack being lose - not charging - has always been my excuse in the past.
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  #13 (permalink)  
Old 07-30-2008, 09:28 AM
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Re: how to get a new mogul

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Originally Posted by bsgjunkie View Post
Hit me up too please! I'd love to know #2

My input power jack being lose - not charging - has always been my excuse in the past.
you have me curious now too, I would like to know your "trick" also.
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Old 07-31-2008, 04:42 AM
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Re: how to get a new mogul

me 4..... too secret to post for every one? if so pm me aswell please.....im sure everyones wondered this at least twice
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Old 07-31-2008, 06:02 AM
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Re: how to get a new mogul

I think it is worth the PM rather than posting here! LOL
I don't think I could do number 1. Number 2 isn't so, well...never mind.

I have had so much trouble with my local store, I am always looking for ideas to help get them to budge. I've even gone to one of the corporate vice presidents in the past because my local store manager was so bad.
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Old 07-31-2008, 06:11 AM
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Re: how to get a new mogul

pay for that sprint phone insurance thing, i think its 50 bucks total, break your phone, so it becomes unrepairable, and call up sprint and all that stuff. you should be getting a new phone. you could try reporting it lost, i don't know, i've only gotten one through a "pissed guy throws phone at wall" action.
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Old 07-31-2008, 11:19 AM
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Re: how to get a new mogul

I just got a new replacement phone. My was under warrenty like yours and this avoids the $50 co pay. Mine had some cracks and I wanted to do something before the warrenty was done. I always had problems with my d pad. Going up did not work all of the time. No big deal and I worked around it. I took it to the store and they took it apart but couldn't get it to work. I left with a new unit and everything that is in the box. I'm sure you could find something wrong with your phone.
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Old 07-31-2008, 12:51 PM
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Re: how to get a new mogul

Quote:
Originally Posted by toviaheli View Post
I think it is worth the PM rather than posting here! LOL
I don't think I could do number 1. Works for sure though... Number 2 isn't so, well...never mind. I know what you were going to say...thanks for the confidentiality...if you notice I deleted a few posts of mine for the same reason...

I have had so much trouble with my local store, I am always looking for ideas to help get them to budge. I've even gone to one of the corporate vice presidents in the past because my local store manager was so bad.


My store is pretty good, that always helps....with these type of issues


Last edited by flyers2114; 07-31-2008 at 01:22 PM.
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  #19 (permalink)  
Old 07-31-2008, 12:57 PM
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Re: how to get a new mogul

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Originally Posted by sailow View Post
pay for that sprint phone insurance thing, i think its 50 bucks total, break your phone, so it becomes unrepairable, and call up sprint and all that stuff. you should be getting a new phone. you could try reporting it lost, i don't know, i've only gotten one through a "pissed guy throws phone at wall" action.

Only problem is you have to wait to get the phone....and pay $50....I dont like waiting and I do not like paying a $50 co-pay when I pay for the service monthly.....LOL

BTW you do not get a new phone....it is a refurb.....my way you can sometimes get a brand new phone
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  #20 (permalink)  
Old 07-31-2008, 01:10 PM
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Re: how to get a new mogul

Hey what is your way? I'd def. like 2 know
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