help! dead screen?!

[jhanson999]

Help!

My phone has been working pretty much fine for weeks, until tonight. I got a call and looked at the phone, and it looked like the display was messed up. It looked like a computer monitor when the monitor cant support the resolution you are at, rolling up and down. Anyway, after a reset, now I can't get anything to show up on the screen. It's only black. The backlight does come on, but thats all I get. The phone still works through activesync, and all thats working fine. I've tried pulling the battery and leaving it out. Is it bricked? Is there anything I can do?

[Hauk]

Your phone is not bricked, this is probably a bad connection between the screen and the rest of the device, this is a manufacturers defect and should be covered by warranty, call up your provider, and they will guide you through getting this worked out.

[dwizzy130]

Originally Posted by jhanson999

Help!

My phone has been working pretty much fine for weeks, until tonight. I got a call and looked at the phone, and it looked like the display was messed up. It looked like a computer monitor when the monitor cant support the resolution you are at, rolling up and down. Anyway, after a reset, now I can't get anything to show up on the screen. It's only black. The backlight does come on, but thats all I get. The phone still works through activesync, and all thats working fine. I've tried pulling the battery and leaving it out. Is it bricked? Is there anything I can do?

to do a backup dl a program called my mobiler (googe it). its great it allows u to control ur ppc from ur computer even if ur screen is broken so u would be able to make backups of all your data.
good luck,


dwizzy130

[jhanson999]

Originally Posted by dwizzy130

to do a backup dl a program called my mobiler (googe it). its great it allows u to control ur ppc from ur computer even if ur screen is broken so u would be able to make backups of all your data.
good luck,


dwizzy130

Yeah, thankfully I was able to use SOTI pocket controller, which is similar, to get everything backed up... that way I could stick a stock Verizon ROM back on it. Going to take it in to verizon today and hopefully get something accomplished. Wish me luck!

[sadthai]

i had the same problem on one of the moguls i had. it started when i flip the keyboard open and close. its like the screen is on but no video. i opened it up and notice a bad design in the phone. basically the ribbon video cable rubs against the sharp piece of metal and wears out the video cable whenever you would flip the keyboard in and out. i modified 4 of the moguls i had on hand and put a piece of tape over the metal to prevent the ribbon cable rub directly against the metal in the phone. i bought 4 moguls (one for me, another for the g/f, dad and my brother).