Won't Charge...?

[jim2561]

Hey all, I'm a vogue user myself, but my little brother has a mogul and has a problem with that mogul....


Recently, it just will not charge, and wont recognize being plugged into a usb port. i have tried a few things but...im not really sure what i can try. we have tried resetting, hard resetting, and sticking it in the b/l but with no success...any ideas anyone?

any help would be greatly appreciated, thx.

ps. the charging LED never comes on either...but the led does/will work. we have tried plugging into ac as well as usb, both with nothing. the b/l does not recognize being plugged into usb.

sorry if this has been posted about before, i ran a few quick searches but...came up empty.

he also says that he has not recently dropped it or gotten it wet or anything of the kind. there is nothing stuck/jammed into the port and the pins look to be fine under a crappy magnifying glass....?

thx.

[Hauk]

That sounds like there is a bad connection to the usb port, you will need to take it down to a sprint repair center to get it looked at, you will be covered if the device is under warranty, if not your looking at like 50 bucks at most.

[evegirl]

I had the same problem, I woke up one day (yesterday) and my Mogul was not charging at all, not even the usb cable worked, I was pretty upset. I took it today to a Sprint service center and they were able to give me another one (brand new) for 37 bucks. The reason I received a new one was because there were no Moguls available at the warehouse. RIGHT now i'm just installing programs.
I don't why my phone stopped working, but a day before I installed a program and it started acting weird, so I dont know if that was the cause it stopped working

[saltytostitos]

check the pins where you plug in your cable to your phone. they are most likely bent. careful when you soft boot!

[SBR_L3GION]

Originally Posted by saltytostitos

check the pins where you plug in your cable to your phone. they are most likely bent. careful when you soft boot!

this is a good point but he did say he checked the pins. i remember when ever i used to use my mogul alot (i now have a touch activated on my account instead of a mogul) i could soft reset and not even look at it but when you own a mogul that is a skill easily developed with a mogul but near the end of using alot i got a soft reset program so i could soft reset without using the stylus.

[yamus08]

I had the same issue with the touch that I had before I got my mogul. I would notice that when I was trying to sync, it would always disconnect and reconnect if I barely touched it. All of the pins looked like they were in line but eventually I couldn't get any type of connection. Took it to Sprint and had it replaced.

[jim2561]

thanks a lot for all your input everyone. i appreciate it. looks like i will be taking a trip to the sprint store after reflashing via sd!

thanks guys. (and girls)

[vestaviajag]

Quick question, addition to this post.

I woke up this morning with the same exact problem. The battery was dying when I went to bed, and since I was at the gf's last night, I didn't have a charger. When I woke up the phone was at like 8%. I tried plugging it into my car charger, it didn't start charging. I got home, used my USB, nothing. Same with my wall charger. It finally died on the way to class, and now won't even turn on.

I could take it to the Alltel store, as the phone is at most 4 months old, problem is I'm running a cooked ROM, and if I remember correctly, that voids the warranty. What are my options? My phone is my life, so I'm SOL till I fix it. Thanks for ya'll help!

[shayes5]

Try teking the battery out and charging it in the cradle. then reflash via SD and get it exchanged.

[jim2561]

Originally Posted by vestaviajag

Quick question, addition to this post.

I woke up this morning with the same exact problem. The battery was dying when I went to bed, and since I was at the gf's last night, I didn't have a charger. When I woke up the phone was at like 8%. I tried plugging it into my car charger, it didn't start charging. I got home, used my USB, nothing. Same with my wall charger. It finally died on the way to class, and now won't even turn on.

I could take it to the Alltel store, as the phone is at most 4 months old, problem is I'm running a cooked ROM, and if I remember correctly, that voids the warranty. What are my options? My phone is my life, so I'm SOL till I fix it. Thanks for ya'll help!

Originally Posted by shayes5

Try teking the battery out and charging it in the cradle. then reflash via SD and get it exchanged.

thats what i ended up having to do, was flash it via sd. just make it quick as possible dont waste any time. good luck man sorry!