PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Titan


LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 05-15-2008, 02:19 PM
duhtroll's Avatar
Pocket PC: HTC PPC 6800
Carrier: US Cellular
Join Date: Apr 2008
Posts: 40
Reputation: 10
duhtroll is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Phone doesn't ring

OK, I have searched a bit and need a little guidance.

My wife's phone does not ring when I call her. Well, rarely. I was able to leave 11 straight voice messages while her ringer was on and sitting on the couch next to her -- no ring.

It seems that when the phone is "asleep" (display, that is) it does not always receive calls. Mostly from me, but sometimes from other phones also.

This is a USCC PPC 6800, and their "tech support" has given me only the following suggestions:

1) *228 send (updates the roaming list or something) - have done this every couple weeks even our old Razrs and always end up having to do it again later, if it even does anything

2) Turn the phone off for a minute every day - we already soft reset once every day or two so I don't see this helping any.

3) Bring the phone in

I'd rather have people that know something take a crack at it, first before taking it to USCC.

Is this a slot cycle problem? I don't want to start messing with settings unless I know what the problem is first.

Thanks in advance for any help offered.
Reply With Quote
  #2 (permalink)  
Old 05-18-2008, 02:29 AM
outback's Avatar
Posts: n/a
Mentioned: Post(s)
Tagged: Thread(s)
Re: Phone doesn't ring

What is the status of the data connection when this happens?
Reply With Quote
  #3 (permalink)  
Old 05-18-2008, 02:50 AM
B1zzybone2000's Avatar
Pocket PC: 6850
Carrier: Sprint
Join Date: Apr 2008
Posts: 14
Reputation: 0
B1zzybone2000 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Phone doesn't ring

did tech. support have you do a profile update,,or data update,,,,if not get the lock code,,,from customer support,,then dial ##3282# it will bring up youre (EPST) click on Edit,,enter youre lock code ,,,and do a restore.....this should fix youre problem,,,,,if not just reprogram the phone with the lock code,,,,,then ,,,do a (OTA) follow this steps,,click on,,,1.start 2. setting 3. phone 4. services 5. scroll down to Internet 6. click on (get Setting) 7. click on start ,,, wait till it finish and youre done (OTA) youre phone...pm is you have any questions

Last edited by B1zzybone2000; 05-18-2008 at 03:15 AM.
Reply With Quote

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Titan

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

All times are GMT -4. The time now is 03:36 PM.

Powered by vBulletin® ©2000 - 2021, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com