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Old 04-17-2008, 07:38 PM
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What do I have to send back?

So, I just got my first replacement phone... Sadly my Mogul's buttons stopped working after 9 months of operation.

Was wondering if anyone knew what you have to send back with the old phone. Can I rob the cables and the stylus out of it? Can I rob the battery?

What do you guys think?

donna
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Old 04-17-2008, 10:30 PM
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Re: What do I have to send back?

You do not need to steal anything man. If you need it,that is okay you can have it.
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Old 04-18-2008, 01:33 AM
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Re: What do I have to send back?

Quote:
Originally Posted by donnatn View Post
So, I just got my first replacement phone... Sadly my Mogul's buttons stopped working after 9 months of operation.

Was wondering if anyone knew what you have to send back with the old phone. Can I rob the cables and the stylus out of it? Can I rob the battery?

What do you guys think?

donna
If you got your replacement throught asurion(insurance), and have gotten a new retail packaged phone, then all you have to send back is the phone itself and the battery.

I just got mine replaced, and the rep told me all I gotta ship back to them was the phone itself plus the battery.

Hope this helps...
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Old 04-18-2008, 09:28 AM
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Re: What do I have to send back?

Quote:
Originally Posted by hyun1120 View Post
If you got your replacement throught asurion(insurance), and have gotten a new retail packaged phone, then all you have to send back is the phone itself and the battery.

I just got mine replaced, and the rep told me all I gotta ship back to them was the phone itself plus the battery.

Hope this helps...
Yup, just the phone & battery. Everything else is yours to keep.
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Old 04-18-2008, 09:38 AM
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Re: What do I have to send back?

I had a CS rep give me the battery, stylus from my 6700. She asked if I could use an extra battery, I told her sure. Also, I have about 8 cables and chargers because of returning broken phones, each time I go in I ask if they want it back and they always tell me no.
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Gadget/Phone History: Motorola DynaTAC 8000x; Casio BOSS; Palm Vx; Palm m130; Palm Tungsten T; Sanyo 7300; Sanyo Katana; PPC-6700; Titan; Mogul; Touch Pro, Palm Pre; HTC EVO, Motorola Photon; Samsung Galaxy Note 2 .
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