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  #1 (permalink)  
Old 01-26-2008, 11:25 AM
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Question activesync problem on Mogul

Hi,

I've been trying to install the new rom on Mogul, and it would not let me.

ActiveSync lets me to connect, I can see the device and access its files, but ActiveSync would not synchronize.

The rom program says there is no connection.

I have tried two cables, both are good, but still no luck.

Can it be that when I tried to uninstall ActiveSync off the phone it deleted something important? What do I do in this case?
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Old 01-26-2008, 12:14 PM
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Try Reinstalling Activesync Into The Desktop, But It'll Require You To Reboot The Pc After Installation. Then Give It Another Go.
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Old 01-26-2008, 12:55 PM
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Since you are installing a new ROM and presumably have backed everything up already, try a hard reset on the phone.
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Old 01-26-2008, 01:21 PM
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Cool

I uninstalled it completely and installed it again. No go.

Quote:
Originally Posted by blasphemous_prime View Post
Try Reinstalling Activesync Into The Desktop, But It'll Require You To Reboot The Pc After Installation. Then Give It Another Go.
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Old 01-26-2008, 01:23 PM
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Quote:
Originally Posted by bakntyme View Post
Since you are installing a new ROM and presumably have backed everything up already, try a hard reset on the phone.
Did this too.

The error message says, "Error 224, Device not responding"

Although I can copy files to and from.
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Old 01-26-2008, 01:29 PM
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start-->settings-->connection-->usb-->disable advanced usb ??
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Old 01-26-2008, 01:55 PM
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Unhappy

Quote:
Originally Posted by bmorrisj View Post
start-->settings-->connection-->usb-->disable advanced usb ??
Yeah, I saw that one. I disabled it and everything is the same.
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Old 01-26-2008, 02:25 PM
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What ROM is currently on the device? If you have unlocked it to install a custom ROM, you must re-lock before you can install the new ROM.
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Old 01-26-2008, 02:50 PM
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Quote:
Originally Posted by bakntyme View Post
What ROM is currently on the device? If you have unlocked it to install a custom ROM, you must re-lock before you can install the new ROM.
It still has the manufacture's ROM. I do not believe it's been unlocked.

Thanks for the idea though.
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Old 01-27-2008, 11:27 PM
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Angry

Anyone else? Another forum?

Is it time to call Sprint?

Quote:
Originally Posted by pisistratus View Post
It still has the manufacture's ROM. I do not believe it's been unlocked.

Thanks for the idea though.
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