My Computers can't detect my Mogul

[JoeBobOneHalf]

Originally Posted by zoomie

Possible Solution:

On phone
Go Settings/Connections/ Under: USB to PC
Uncheck "enable advance network functionality

Active sync will then work like a charm

I've tried that already and I just tried it again after the hard reset. Still nothing. The computer doesn't even make the "doo doo" sound when new hardware is connected via usb. Not on my compy, my mother's or my work compy (all XP). Should I try it on my wife's computer (2000 Pro SP4)?

[dawarrior_vex]

I had a similar problem. Open the device manager and delete the usb controllers. You can then scan for new hardware. The usb controllers will be reinstalled. I know this sounds weird. The thing is if when you first connected your phone something went wrong it will remember your device on that port. You may have installed a device on a computer and then moved it to a different port and had to wait for it to install again? Same thing. Try the delete re-add method for this. Hope this helps.

By the way with XP I always had to uncheck the advanced functionality.

[watson540]

sounds like a hardware issue, but i guess if you can still charge it, that nullifies that idea.

[gguruusa]

Charging is seperate from data, and data is what makes the USB connect tones. The mini-usb to headphone adapter uses a seperate line for the headphone, so that doesn't test the data lines either.

If you aren't getting the USB connect tones, you are failing before ActiveSync/MDC are part of the picture. How'd you get 2.17 on your phone?