Wont Work!!! Trying to install Software for HTC Mogul 6800
 

I siply put the software disc that came with my mogul into the CD drive in my laptop. It prompts a general window about wanting to install, and I click continue. The next window is an error message that tells me "The getting started disc requires adobe flash player 8.0 or higher......" So I downloaded new version, installed it, and eventually got the same prompt.
So I uninstalled the previous downloaded and repeated the process. The flash player was downloaded directly from Adobe, not a third party site.

What in the world is going on?!?!?! And of course, Sprint, those animals, give you no love and direction.

vista or xp? and what software are you trying to install?

Did you restart your computer? I know, stupid question, but you'll be surprised at how many problems you can fix by a simple task.

I have the same problem . . . and restarting the computer doesn't help it. Neither does un-installing any previous versions of the flash player.

The only way I got it to work was to go directly to the Microsoft Active Sync website (google it) and downloaded/installed the software from there.

Totally retarded that the CD doesn't even work.

There is nothing on the cd that is useful, except activesync... and its better to download the latest version anyways..

Ok thanks guys. I will try that tonight. I am a newb, first htc product, the 6800. I am sure I will have many more questions down the road.