Issue with Verizon allowing use of an Alltel Titan, Help!

[t60n3]

Has anyone taken a unlocked Alltel Titan and used it on a contact with Verizon? I sold my friend an Alltel Titan that I build a rom for with WM6.1 and in the BuildOS I set the carrier to Verizon but Verizon is telling him that they cannot switch his contract over to use it because it is an alltel phone not a verizon phone. Give me a break, Verizon and Alltel are the same now. Anyone have any experience with this and how to get around it?

[ekessel]

I had an Alltel Titan for 2+ years and I just got an Imagio. Even though Alltel and Verizon are the same company now, the tower technology is not. Verizon is no longer upgradeing Alltel software/hardware so data services are getting spotty. The voice is ok but not much else. The phone will worlk on a Verizon network but they are slowly transitioning away from the Alltel tower/hardware/software in the their network. Even with my new phone on a Verizon plan, since my cell number was an Alltel number, I can not get certain features like visual voicemail until later this year when they have fully ported the Alltel network into their own.

[Rhodium500]

They will allow activate the alltel phone with someone who used to be an alltel customer. Someone who has been a verizon customer the entire time will NOT be able to activate the phone. The system won't allow it.

[rclowry]

I bought a used Alltel Titan on eBay a month ago to replace a phone that my wife dropped/broke. I have an Alltel contract that runs another couple of months. Verizon activated the phone for us, but it was a painful process that tied me up for a couple of hours on the phone with VZW tech support. I asked if I could continue to use this phone if I transition to a VZW contract when the Alltel contract is up, the answer was no - I will have to continue the Alltel agreement month-to-month, or buy a Verizon phone if I want a new Verizon service agreement.