PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Android > Android HTC Devices > Legacy HTC Android Devices > HTC MyTouch3G

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 03-31-2010, 02:48 PM
UndeadSquirrel's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC XV6900 Vogue with WM6.5
Carrier: Crackit
Location: Santa Fe, NM
 
Join Date: Jan 2009
Posts: 99
Reputation: 10
UndeadSquirrel is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Can't hear other person when I receive a call

I just got this phone yesterday and I'm already having issues. For some reason when someone calls and I answer, I can't hear them, and the "Speaker" option is grayed out, but hold and mute are still usable. I've rebooted the phone and I'm about to try a hard reset, but this is just ridiculous. Anyone else had this problem?

In fact, I don't get any sounds at all, except notifications and ringers. Apps and games have no sound at all.

Last edited by UndeadSquirrel; 03-31-2010 at 04:20 PM.
Reply With Quote
  #2 (permalink)  
Old 03-31-2010, 06:58 PM
budney's Avatar
Retired Staff
Offline
Pocket PC: Motorola Photon & Bravo
Carrier: Sprint & AT&T PAYG
Location: Eugene, OR
 
Join Date: Jul 2006
Posts: 2,729
Reputation: 1287
budney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via Yahoo to budney
Re: Can't hear other person when I receive a call

No issues here with my MyTouch Fender LE. Sounds like you may have gotten a lemon, exchange it for a new one ASAP.
__________________
'If it ain't broke, don't fix it,' unless you're a tweaker, and in that case you already fixed it ten times and it's still broken. - Dave Mustaine

http://i108.photobucket.com/albums/n...1249020923.gif http://i108.photobucket.com/albums/n...1249020658.gif
Reply With Quote
  #3 (permalink)  
Old 04-01-2010, 03:44 AM
UndeadSquirrel's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC XV6900 Vogue with WM6.5
Carrier: Crackit
Threadstarter
Location: Santa Fe, NM
 
Join Date: Jan 2009
Posts: 99
Reputation: 10
UndeadSquirrel is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Can't hear other person when I receive a call

I read on the T-Mobile forums about a guy whose MyTouch started acting up like mine, and he had an interesting idea about why, and a solution:
Quote:
A few weeks back I tried to make a call on my phone and I wanted to use the speaker, when I brought up the menu to select "speaker", I noticed that the option was greyed out and so I couldn't enable it. After that I looked at the screen and it said it was dialing, but I heard no sound coming out. Next I clicked the volume control all the way down to mute and then all the way to max volume, still no sound. After ending the call I double-checked to make sure I wasn't connected to any bluetooth device, bluetooth was disabled. So then I tried to change the ringer volume and the speaker emitted its beeps letting me know how loud the ring volume was. That told me the speakers worked as well as the hardware responsible for generating sound. My next idea was to see if the media player had sound, so I played an mp3 from my sd card, no sound, went to youtube and played a few different videos, no sound. Called my friend, who was standing next to me, and when he answered he said he couldn't hear me speaking, I couldn't hear him either.

Something was seriously wrong with my phone so I bit the bullet and reset it to factory settings, the problem persisted. I took the phone to a TMobile store and they got me a replacement phone. The phone was working for 3 days and then the same problem occured. I got another phone (my 3rd phone) and this morning it has stopped working in the exact same way. I don't do any hacks or developer apps. There is no pattern to this except that it always seems like I'm at work when it happens.

UPDATE WITH SOLUTION: After thinking about this issue it occurred to me that the phone was behaving as if it had a bluetooth device connected to it. As an experiment, I went to my car which is paired with my phone and selected the audio source as my phone. At first it couldn't connect to my phone. So I looked at my phone's bluetooth setting and the status for my car's connection was "paired and not connected". I selected the connection on phone and retried with my car and bam, audio now works. I disconnected the phone from the bluetooth and sound was restored! So mytouch 3g has a bug in their bluetooth services. TMobile/HTC, hit me up if you are looking for a top-notch developer to fix your defects.
Unfortunately, this didn't work for me, though it sounded like the BT is the culprit.
Reply With Quote
  #4 (permalink)  
Old 04-01-2010, 01:15 PM
budney's Avatar
Retired Staff
Offline
Pocket PC: Motorola Photon & Bravo
Carrier: Sprint & AT&T PAYG
Location: Eugene, OR
 
Join Date: Jul 2006
Posts: 2,729
Reputation: 1287
budney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on repbudney is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via Yahoo to budney
Re: Can't hear other person when I receive a call

Weird??? I don't use BT, so may be that is why I have never had the issue.
Reply With Quote
  #5 (permalink)  
Old 04-05-2010, 09:10 PM
UndeadSquirrel's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC XV6900 Vogue with WM6.5
Carrier: Crackit
Threadstarter
Location: Santa Fe, NM
 
Join Date: Jan 2009
Posts: 99
Reputation: 10
UndeadSquirrel is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Can't hear other person when I receive a call

Well, I fixed it somehow. Seems that it had something to do with the SPL.
Reply With Quote
  #6 (permalink)  
Old 04-06-2010, 10:31 AM
orangekid's Avatar
Awesomenss :)
Offline
Pocket PC: Google Hammerhead
Carrier: T-Mobile
 
Join Date: Apr 2009
Posts: 6,973
Reputation: 7530
orangekid is a trusted member of the communityorangekid is a trusted member of the communityorangekid is a trusted member of the communityorangekid is a trusted member of the communityorangekid is a trusted member of the communityorangekid is a trusted member of the communityorangekid is a trusted member of the communityorangekid is a trusted member of the communityorangekid is a trusted member of the communityorangekid is a trusted member of the communityorangekid is a trusted member of the community
Mentioned: 34 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to orangekid Send a message via MSN to orangekid Send a message via Yahoo to orangekid
Re: Can't hear other person when I receive a call

well done!
Reply With Quote
Reply

  PPCGeeks > Android > Android HTC Devices > Legacy HTC Android Devices > HTC MyTouch3G

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 07:42 PM.


Powered by vBulletin® ©2000 - 2019, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com