Headset Icon stuck
 

The headset icon is stuck in the top bar of my phone. It goes away for a second when a message comes or some other notifications. It really didn't bother me until I realized my phone has no external sound. So, the phone thinks there's a headset plugged in when there isn't.

Any ideas on how to fix?

Re: Headset Icon stuck
 

Well i thought a hard reset would fix this. I was wrong.

The icon was still there, only now I have NO sound whatso ever. Not through headphones, the speaker, no where.

I can't activate my phone because theres no sounds to the speaker.

Anyone with help at all?

Re: Headset Icon stuck
 

If you hard reset and immediately have this problem, I suspect a hardware issue. I would take it into a VZW store and get it replaced.

Re: Headset Icon stuck
 

Thats what I was afraid of. Thanks fwaits

Re: Headset Icon stuck
 

I am having the same problem and can't fix. I guess I'll have to hard reset as well since I have no sound. sucks

Update: Hard reset no good, must be hardware. I only have used the jack like 5 times too, I just started using it to play music in my car on Thursday or Friday. POS

Update 2: Even better, out of stock at local stores and in warehouse to replace, on hold waiting for the guy to "locate one".

Re: Headset Icon stuck
 

Do that at your own risk. I couldn't activate my phone after this

Re: Headset Icon stuck
 

I can't activate it either. Oh well. 30 days up on the 8th, maybe I'll just trade it in for a DROID, lol.

Re: Headset Icon stuck
 

The same thing happened to me once a few weeks ago, I couldn't get my phone to work at all. I just kept plugging and unplugging the headphones untill the icon went away, it hasn't happened since. Its definitely a hardware issue. Hope this helps.

Re: Headset Icon stuck
 

You can't activate your phone after a hard reset using *228, Opt. 1? If that doesn't work, call VZW Tech Support and tell them and they may have to manually fix your A-Key I think it is on the account so it's linked correctly. I had that happen a few times with my XV6900 in the past. Simple process, take maybe 10 minutes on the phone.

Re: Headset Icon stuck
 

You are correct however that wasn't our issue. It won't activate ota while it "thinks" the headset it plugged in. While I may have been able to manually do it over the phone it still doesn't change I need a new phone due to the hardware poblem. I got my new phone yesterday so I am off and running again. Hopefully this isn't a design flaw and there is more to come.