PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Imagio

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 10-31-2009, 01:37 PM
rp4643's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Pro 2
Carrier: Verizon
 
Join Date: Sep 2009
Posts: 84
Reputation: 35
rp4643 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Stuck , Stuck in the 1X land.

Ok ..I just got off the phone with Verizon.. I wanted to return my phone but couldn't without losing my money because my activation was over 30days for my TP2 in which I exchanged for to get the imagio to get rid of a problem with the TP2 ..I guess you get one exchange from the activation date not the new phone exchange date. So They patched me to tech support level 2. I had been through this before... He told me they could send me a new (refurbed phone). I told him no thanks. I want you to give me a blackberry. He told me nope I used my exchange going from the TP2 to the imagio. . So i'm stuck with a phone that locks into 1X. I asked if Verizon notified HTC about the issue, he told me "NO", its not enough of a problem. So there you go. Does anyone have any work arounds?
Reply With Quote
  #2 (permalink)  
Old 10-31-2009, 01:59 PM
Slack3r's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Imagio
Carrier: Verizon
 
Join Date: Sep 2009
Posts: 239
Reputation: 165
Slack3r is keeping up the good workSlack3r is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Stuck , Stuck in the 1X land.

Have you tried a hard reset?
Reply With Quote
  #3 (permalink)  
Old 10-31-2009, 02:17 PM
rp4643's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Pro 2
Carrier: Verizon
Threadstarter
 
Join Date: Sep 2009
Posts: 84
Reputation: 35
rp4643 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Stuck , Stuck in the 1X land.

yes, tried about everything...I think its a HTC issue. Many people with same problem.
Reply With Quote
  #4 (permalink)  
Old 10-31-2009, 04:02 PM
fwaits's Avatar
Halfway to VIP Status
Offline
Pocket PC: HTC Imagio
Carrier: Verizon
 
Join Date: Feb 2008
Posts: 609
Reputation: 665
fwaits knows their stufffwaits knows their stufffwaits knows their stufffwaits knows their stufffwaits knows their stufffwaits knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Stuck , Stuck in the 1X land.

Maybe a PRL issue? Were you an Alltel customer before? What does the PRL show for you in Settings Tab -> All Settings -> System -> Device Info? It's possible you can try to update your PRL by dialing *228 use option 2. Depending on your situation it's possible you may need to manually override the PRL as well to pick up different towers if you were Altel and need to get Verizon towers for example. And frankly, this may not even be the issue, but I hope it MAY be of some help.
Reply With Quote
This post has been thanked 1 times.
  #5 (permalink)  
Old 10-31-2009, 07:33 PM
ahearn's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Imagio
Carrier: Verizon
 
Join Date: Oct 2009
Posts: 61
Reputation: 10
ahearn is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Stuck , Stuck in the 1X land.

Why are some of us stuck in 1X when we're in a 3G world? I live in a major metro area (solid red on Verizon's maps) and yet have only seen 3G flicker on a few times for a few seconds in my travels around my area. Is this a VZ problem or a problem with my Imagio?

One of the reasons I bought this phone is to get 3G. I don't like paying $30 a month and not getting it.
Reply With Quote
  #6 (permalink)  
Old 10-31-2009, 07:45 PM
Slack3r's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Imagio
Carrier: Verizon
 
Join Date: Sep 2009
Posts: 239
Reputation: 165
Slack3r is keeping up the good workSlack3r is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Stuck , Stuck in the 1X land.

Quote:
Originally Posted by rp4643 View Post
yes, tried about everything...I think its a HTC issue. Many people with same problem.
If you haven't tried it yet, I'd recommend reflashing the ROM, the installer is posted in the upgrades section. Apparently this has fixed problems for some people.

Also, have you tried reprogramming the phone? not updating it, but completely reprogramming it.
Reply With Quote
  #7 (permalink)  
Old 11-01-2009, 11:17 AM
rp4643's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Pro 2
Carrier: Verizon
Threadstarter
 
Join Date: Sep 2009
Posts: 84
Reputation: 35
rp4643 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Stuck , Stuck in the 1X land.

I'm not sure how you would go about completely reprogramming it. I have done the *228 options 1 and 2 and this does help bring it back into 3G.

I'll probally keep the phone and hope a fix is published. What pisses me off is Verizons lame service. Why is it they know of a issue and if its doesnt effect the masses they don't give a sh&t.
Reply With Quote
  #8 (permalink)  
Old 11-01-2009, 11:17 PM
devlspawn's Avatar
PPCGeeks Regular
Offline
Pocket PC: Imagio
Carrier: Verizon
 
Join Date: Oct 2009
Posts: 53
Reputation: 30
devlspawn is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Stuck , Stuck in the 1X land.

I actually had this problem after switching the phone into cdma only mode. After changing it back to Global it locks on to 3G most of the time. Check that setting and make sure you are on Global, and even if you are try toggling off then back on.

~Brian
Reply With Quote
  #9 (permalink)  
Old 11-02-2009, 09:23 AM
rp4643's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Pro 2
Carrier: Verizon
Threadstarter
 
Join Date: Sep 2009
Posts: 84
Reputation: 35
rp4643 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Stuck , Stuck in the 1X land.

Funny thing...Verizon had me switch to CDMA only thinking that would fix the problem. It didn't.
Reply With Quote
  #10 (permalink)  
Old 11-02-2009, 11:04 AM
jacko1's Avatar
PPCGeeks Regular
Offline
Pocket PC: htc imagio/htc incredible
Carrier: verizon
 
Join Date: Oct 2009
Posts: 130
Reputation: 20
jacko1 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Stuck , Stuck in the 1X land.

same thing it was in the settings its in the manuel on how to change it theres two ways on doing it
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Imagio

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 10:45 AM.


Powered by vBulletin® ©2000 - 2020, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com