Proximity sensor not working

Slack3r · #1 (**permalink**) 10-29-2009, 04:58 PM

I've had my Imagio since it came out, and the sensor hasn't worked once. I'm not sure why it's happening, because it seems my case (leather one from verizon) has a cutout for it, and even without the case it doesn't work.

Does anyone know what I can check to see why it's not working? Normally I wouldn't really care, but since the imagio doesn't have a dedicated lock button I can't just shut off the screen when I take a call, and I've had countless accidental button presses.

The problem has persisted through several hard resets, and even a rom re-flash, so I'm at a loss for options here.

fwaits · #2 (**permalink**) 10-29-2009, 08:28 PM

Sounds like a possible hardware issue then. Mine works perfectly, no issues ever with it. I can feel the phone vibrate when it goes off when I put it up to my ear. I'd take it to the Verizon store and get it swapped out.

Slack3r · #3 (**permalink**) 10-29-2009, 08:42 PM

Quote:

Originally Posted by fwaits

Sounds like a possible hardware issue then. Mine works perfectly, no issues ever with it. I can feel the phone vibrate when it goes off when I put it up to my ear. I'd take it to the Verizon store and get it swapped out.

Good idea, I completely forgot that they were getting these in retail stores. I'm going to try that tomorrow then.

ebayking90 · #4 (**permalink**) 10-29-2009, 09:28 PM

The proximity sensor is what turns the screen off when you are in a call, right?

Shemmy · #5 (**permalink**) 10-29-2009, 09:32 PM

Yes, it is.

fwaits · #6 (**permalink**) 10-29-2009, 11:12 PM

Quote:

Originally Posted by ebayking90

The proximity sensor is what turns the screen off when you are in a call, right?

Yeah it's the little sensor in the small circle in the upper right corner of the face.

Nicaragüense · #7 (**permalink**) 10-30-2009, 04:20 AM

i wish they had an alternate way to relock the screen when on a call.. I think one of the other htc dialers had something like that.. Or maybe there is a way to do it but i just havent figured it out lol..

y0himba · #8 (**permalink**) 10-30-2009, 09:17 AM

I think it isn't proximity, it is a light sensor. Mine is working perfectly, and cHangeScreen allows you to calibrate and set up some more options for it.

Slack3r · #9 (**permalink**) 10-30-2009, 02:24 PM

Well, I was playing around with it at work, and it DOES work, I just have to completely cover the sensor with my finger. Putting up to my ear (with or without case) does nothing, so I guess it is really just a light sensor.

I'm gonna give cHangeScreen a shot, I'll report back what happens.

DiceDemon · #10 (**permalink**) 10-30-2009, 03:21 PM

Wirelessly posted (XV6975 Opera/9.50 (Windows NT 5.1; U; en))

mine doesn't work either, let us know what you come up with...