Problems setting up Exchange on the Sprint Hero

slbailey1 · #1 (**permalink**) 10-09-2009, 09:05 PM

I'm having problems setting up exchange on my new Sprint Hero. I have a hosted exchange account with Sherweb. I have my settings set to the following:

Server Address: webmail.ihostexchange.net
Domain: <my domain>

I'm getting the following error when I try to connect:

"Authentication failed. Please verify username and/or password."

How do I solve my problem?

nebula · #2 (**permalink**) 10-09-2009, 11:09 PM

It appears that the problem is with your username/login maybe you need to use the whole email as your login? Contact your exchange admin, the exchange server can be setup to support several different methods of accessing it.

hoch2104 · #3 (**permalink**) 10-09-2009, 11:51 PM

i finally got mine to work, my case sensitive password was the problem..

slbailey1 · #4 (**permalink**) 10-10-2009, 03:38 AM

I get to keep the Hero, I got exchange working!!!

For my hosted exchange account thru Sherweb I had to set the following values:

Server Address: webmail.ihostexchange.net
Domain: ihost
User Name: <SAM account name>

Now all my emails, contacts, and calendars are on my phone.

gangmobb · #5 (**permalink**) 12-31-2009, 02:28 AM

Do you have any advice for the pop/imap email? I'm trying to do my yahoo email but it says same error and its not a case sensitive problem, thanks

Talon Pro · #6 (**permalink**) 12-31-2009, 11:11 PM

Last i knew you couldnt just use pop3 for Yahoo without a preinstalled program unless you paid for Yahoo mail.

gangmobb · #7 (**permalink**) 01-01-2010, 12:39 AM

Quote:

Originally Posted by Talon Pro

Last i knew you couldnt just use pop3 for Yahoo without a preinstalled program unless you paid for Yahoo mail.

are you sure? i mean it works at times like it will go through and set up but the second i hit refresh to get new mail it says login error.. and its worked on diamond so idk why it shouldnt here =/ thank though

cventurini · #8 (**permalink**) 01-11-2010, 01:11 PM

I tried setting up Yahoo Mail using pop3 and it doesnt work you have to pay for the POP3 access its so lame. Everyone else offers it for free.

**thacounty** · #9 (**permalink**) 01-11-2010, 01:34 PM

Quote:

Originally Posted by gangmobb

are you sure? i mean it works at times like it will go through and set up but the second i hit refresh to get new mail it says login error.. and its worked on diamond so idk why it shouldnt here =/ thank though

You aren't on WiFi are you?

gangmobb · #10 (**permalink**) 01-12-2010, 01:22 AM

Quote:

Originally Posted by thacounty

You aren't on WiFi are you?

Nope but the problem went away idk how but it did lol so I'm good Thx. Tho