PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Android > Android HTC Devices > HTC Evo 4G
Connect with Facebook

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 12-02-2010, 10:54 PM
rebo0t's Avatar
Lurker
Offline
Pocket PC: HTC EVO 4G
Carrier: Sprint
 
Join Date: Jan 2010
Posts: 4
Reputation: 0
rebo0t is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Help: Phone wont boot and stuck on HTC screen

Hello, when I power up the phone it just gets stuck at the white "HTC EVO 4G" screen. The phone is not rooted or has ever had an attempt at being rooted. When holding down VOL UP + POWER, it displays the following:


SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-0.79.0000
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-1.39.00.4.26
Apr 14 2010,15:41:34

and in the SD card there are no .zip files any where. Please help me, I am not trying to root the phone I just want it to be all stock from the store. Thanks
Reply With Quote
  #2 (permalink)  
Old 12-02-2010, 10:58 PM
lkillen's Avatar
VIP Member
Offline
Pocket PC: Galaxy S3
Carrier: Sprint
Location: Sugar Hill, Ga
 
Join Date: Aug 2007
Posts: 1,282
Reputation: 810
lkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Help: Phone wont boot and stuck on HTC screen

Go to Menu, Settings, System Updates and run the HTC software update. After that, update the rest. You are a ways behind the rest of the planet.
Reply With Quote
  #3 (permalink)  
Old 12-02-2010, 11:03 PM
rebo0t's Avatar
Lurker
Offline
Pocket PC: HTC EVO 4G
Carrier: Sprint
Threadstarter
 
Join Date: Jan 2010
Posts: 4
Reputation: 0
rebo0t is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Help: Phone wont boot and stuck on HTC screen

I can't get into those menus because the phone does not boot up. Its stuck at the HTC EVO 4G screen after you press the power button.
Reply With Quote
  #4 (permalink)  
Old 12-02-2010, 11:11 PM
lkillen's Avatar
VIP Member
Offline
Pocket PC: Galaxy S3
Carrier: Sprint
Location: Sugar Hill, Ga
 
Join Date: Aug 2007
Posts: 1,282
Reputation: 810
lkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Help: Phone wont boot and stuck on HTC screen

wax off, wax on

Battery out, battery in.
Reply With Quote
  #5 (permalink)  
Old 12-02-2010, 11:33 PM
rebo0t's Avatar
Lurker
Offline
Pocket PC: HTC EVO 4G
Carrier: Sprint
Threadstarter
 
Join Date: Jan 2010
Posts: 4
Reputation: 0
rebo0t is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Help: Phone wont boot and stuck on HTC screen

I took the battery out many times. Can anyone help me on how to try and do a full reset stock? I already cleared all cache and did clear storage. I believe I need the zip files so bootloader can flash? Help please
Reply With Quote
  #6 (permalink)  
Old 12-03-2010, 12:26 AM
lkillen's Avatar
VIP Member
Offline
Pocket PC: Galaxy S3
Carrier: Sprint
Location: Sugar Hill, Ga
 
Join Date: Aug 2007
Posts: 1,282
Reputation: 810
lkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Help: Phone wont boot and stuck on HTC screen

Can you get to the point where you can mount the phone to a PC and see it?
Reply With Quote
  #7 (permalink)  
Old 12-03-2010, 01:09 AM
rebo0t's Avatar
Lurker
Offline
Pocket PC: HTC EVO 4G
Carrier: Sprint
Threadstarter
 
Join Date: Jan 2010
Posts: 4
Reputation: 0
rebo0t is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Help: Phone wont boot and stuck on HTC screen

Problem solved! I installed HTC sync, downloaded latest RUU, and ran it in fastboot-USB. Thanks all for help and "okolowicz" from xda! Mods please close thread.
Reply With Quote
  #8 (permalink)  
Old 12-03-2010, 11:01 PM
lkillen's Avatar
VIP Member
Offline
Pocket PC: Galaxy S3
Carrier: Sprint
Location: Sugar Hill, Ga
 
Join Date: Aug 2007
Posts: 1,282
Reputation: 810
lkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stufflkillen knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Help: Phone wont boot and stuck on HTC screen

Feels good - don't it
Reply With Quote
  #9 (permalink)  
Old 05-02-2011, 11:09 PM
geeks6800's Avatar
Lurker
Offline
Pocket PC: ppc vogue
Carrier: sprint
Location: texas
 
Join Date: Jan 2008
Posts: 3
Reputation: 0
geeks6800 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Help: Phone wont boot and stuck on HTC screen

hello all
I have just purchased a stuck on htc screen Htc evo. and attempted to update via fastboot usb. it will start the process but when it gets to bootloader the phone turns off and then i get a error 171 (usb connection error. This evo has the following:
Supersonic EVT2-3 S-ON
HBOOT 0.97.000
Micro-041F
aug 19,2010
baseband 2.15.00.09.01
kernel 2.6.32.15-gefb083
build # 3.29.651.5 cl252548
software 3.29.651.5
pri version 1.77.003
prl 60670

the phone sometimes will boot completely but it will reboot within 2 minutes. any help would greatly be appreciated.
Reply With Quote
Reply

  PPCGeeks > Android > Android HTC Devices > HTC Evo 4G

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





All times are GMT -4. The time now is 04:58 PM.


Powered by vBulletin® ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com