Evo "Generic Network Failure"

**Karl** · #1 (**permalink**) 06-30-2010, 04:05 AM

Ok guys my girl-friend updated her Evo this moring before i could till her not too

she try's to send pic by text and gets
unable to send message generic network failure
is anyone else seeing this?

should i try anything to fix it like a downgrade or just take back to sprint

ChrisH09 · #2 (**permalink**) 06-30-2010, 04:58 AM

This can be a number of things.

1. Poor network coverage
2. Sprint network error when trying to send picture or text

Wait it out a day or so...if it still presists then take it to a Corperate Sprint Store and have the Tech's look at it. 8/10 times it's network releated...

I searched this issue on google and it seems a few of the items I listed cause this issue. Worst case, call Tech Support at Sprint or HTC...they would be the most knowledgable people to help you.

crookdbill · #3 (**permalink**) 06-30-2010, 09:35 AM

Had the same problem...took it to a sprint store. They hard reseted it and the problem was fixed. Hope this helps.

ChrisH09 · #4 (**permalink**) 06-30-2010, 09:48 AM

Quote:

Originally Posted by crookdbill

Had the same problem...took it to a sprint store. They hard reseted it and the problem was fixed. Hope this helps.

Of course they did a hard reset...easy trick in the book...I just posted on another guys thread post that was having the same issue. 99% of the time it's a Sprint server error...and is resolved pretty quickly. Sorry to hear they did a hard reset on your device...I bet it would have started working without it. But atleast you know you have a clean slated Evo.

hidaya · #5 (**permalink**) 06-30-2010, 11:49 AM

Quote:

Originally Posted by KarlE

Ok guys my girl-friend updated her Evo this moring before i could till her not too

she try's to send pic by text and gets
unable to send message generic network failure
is anyone else seeing this?

should i try anything to fix it like a downgrade or just take back to sprint

i am i updated it before i saw the threads saying not to do it.

i ended up having to hang up the phone and one went through, the other one is still sitting there unsent since 952pm. ok just tried it again have her try to resend it should now send seems whatever the issue was has been resolved.
ps. this morning i woke w/another available update... i will not do it!

**clockcycle** · #6 (**permalink**) 06-30-2010, 11:59 AM

You may want to try to update your profile, this should remedy this error.

**lipidfats** · #7 (**permalink**) 06-30-2010, 12:53 PM

my friend and i had this issue when trying to send mms. i think it's a problem with android as i've seen it pop up a lot when searching google. bet it's worse for sprint. anyway, i updated profile and waited a day and it started working better. My friend, on the other hand, updated his profile and even called sprint. They said it should be fixed and it still isn't.

**JDM_SOHC** · #8 (**permalink**) 09-15-2010, 04:30 PM

So no definite fix for this yet huh...?

dakidobf · #9 (**permalink**) 09-15-2010, 04:39 PM

I usually only see the message when I'm sending and receiving a bunch of text and/or pic mails at the same time.

**JDM_SOHC** · #10 (**permalink**) 09-15-2010, 04:44 PM

Are you using stock messaging..?? I get the error when using ChompSMS but it appears as an HTC Messaging error not Chomp..