Phone randomly shuts down, powers off

stas333 · #1 (**permalink**) 10-06-2011, 09:32 AM

A few weeks ago my Evo 3D started to turn off on its own at random times andwon’t turn on until took the battery out. I did some searching around andnoticed that many people are having the same problem. Also, I have noticed thatmany suggestions were that some app is killing the phone. Well after diggingaround in my phone and un-installing all apps, the phone was still doing it. Inthe last few days I accidently shut the phone off by just moving the batterywhile it’s in the phone. After some more messing around, the phone does shutoff when I push the battery away from where it touches the metal prongs on thephone. If anyone else having the same problem can test out my fix, it would begreat.

The fix:

sundevil07 · #2 (**permalink**) 10-07-2011, 12:37 AM

you should probably get a warranty replacement...

stas333 · #3 (**permalink**) 10-08-2011, 11:09 AM

Quote:

Originally Posted by sundevil07

you should probably get a warranty replacement...

i would, but i dont want a refurbished phone.

josh90265 · #4 (**permalink**) 10-15-2011, 10:13 PM

Seemed to work for me, maybe because I just flashed a new rom. But sure enough, a couple days later it started doing it again.

Da Uniq 1 · #5 (**permalink**) 10-20-2011, 06:06 PM

Quote:

Originally Posted by stas333

i would, but i dont want a refurbished phone.

I used to not want taking the chance on getting a refurb, but it's just like new and still carries the warranty of a new phone.

besides, I think getting a refurb is better than constantly going thru the random reboots

angrydroid · #6 (**permalink**) 11-04-2011, 02:37 PM

Looks like a hardware issue to me...flashing to default will tell you if it's software, but I'm almost 100% sure that you should take to it to the service.

yankees45us · #7 (**permalink**) 11-05-2011, 10:24 PM

Not taking your phone in for repair because you'll get a refurb is not a good reason. No matter if you have verizon, att or Sprint they all will give you a refurb. Yes, some refurbs will give you problems but most are completely fine. If that is your reason then you'll never get your phone replaced.

Sent from my HTC EvO 3D... On The Now Network