Issues with Streaming Videos on 3G/4G

margaz3 · #1 (**permalink**) 09-02-2011, 02:09 AM

For the past 2days, I cannot watch streaming Videos from Youtube and other mobile websites. I get an error that says "Cannot play Video-Sorry this video cannot be played. This is only happening when I use 3G/4G, but it works fine when I'm connected on my WIFI. Does anyone know what is going on? I have cleared cache, updated profile, reset to factory default, called Sprint CS and was told there is a EDVO outage (i don't buy this), and tried multiple browsers. I was able to view videos fine until a couple days ago.

eric12341 · #2 (**permalink**) 09-08-2011, 02:18 PM

I believe it, at least they were honest when they told u, I had to practically threaten to leave my contract for them to tell me about a tower issue in my area. now with this said I suggest that u try to goto a different city and try to watch a YouTube video or even perform a speedtest,if it's successful then there is definitely a tower issue.