Called my local Sprint store - replacement
 

... they said it's very unlikely I will get my unit repaired, more likely would be a replacement (new or used) Diamond.
what do I do about the invisi shield?
Do they re-stick if you take them off?
it was a PITA to put on, maybe I'll just get the screen next time.

This is because my port seems to have stopped working for anything other than charging.
Is this common?
4 months is kinda short lifespan for hardware :angry7:

Any advice how to FTP my internal storage contents to somewhere, then I can drag it down to my pc?
I'm not a FTP user before.

Thanks.

Re: Called my local Sprint store - replacement
 

using active sync is the best way to back up your files. there are also some back up programs floating around that do the trick too.

Re: Called my local Sprint store - replacement
 

thanks, but active sync is not working, no connection, that's the reason the phone's got to go back.

I've used PIM backup and e-mailed myself the file, so contacts etc are safe.

Re: Called my local Sprint store - replacement
 

I would suggest using SPB Backup or PIM to compress the contents of your internal storage and e-mail that to yourself as well. Delete anything you don't need to help keep it a smaller file.

How much to you have on your storage?

Re: Called my local Sprint store - replacement
 

I've got about 3.2GB of the internal storage full, probably about 2GB of that I can dump and get back from my laptop.

It's the 1+GB of photos/ video that I want to get out of the phone that I can't seem to manage.
I looked at PIM's ability to back it up, but it can't see the internal storage as a directory to back up from, only to back up to.

Re: Called my local Sprint store - replacement
 

bluetooth transfer?/

Re: Called my local Sprint store - replacement
 

or wifi. add it to your network and i think you can map a drive...i remember being able to browse my network and pull files off my computer using WIFI on my mogul.

Re: Called my local Sprint store - replacement
 

Not sure about the videos... but if you are really concerned about the photos... You can always upload them to flicker... It's free and it will take a bit of time to transfer all your photos... But might be just what you need.

Re: Called my local Sprint store - replacement
 

Here's the cab.
Also... You can sign up for Microsoft My Phone through the windows marketplace and it gives you an option to back up all your pictures and videos, contacts, calendar, text messages, music and documents.
p.

Re: Called my local Sprint store - replacement
 

your gonna get a refurb, trust me.