Touch Diamond Charges but usb connection doesn't work

ivan_matos · #1 (**permalink**) 11-21-2009, 08:29 PM

Hello

I drop my touch diamond while i was using the headphones. After that, the data connection doesn't work, nor ActiveSync, not external usb mode,and the headphones sometimes work after plugging in and out like a thousand times; but it charges without any problems.

Any ideas???

**MrObvious** · #2 (**permalink**) 11-22-2009, 03:58 AM

Warranty replacement time.

liriel · #3 (**permalink**) 11-23-2009, 01:28 PM

Quote:

Originally Posted by MrObvious

Warranty replacement time.

Yup, same thing happened to me and I had it replaced under warranty

kdkoch · #4 (**permalink**) 11-24-2009, 03:20 PM

Mine is doing the same thing. Tried mutiple cables and computers. No Joy. My problem with doing the replacement is that the LDI is disclored a little (really bad placement for an LDI). Are they going to give me a hard time about that?

**KBZL** · #5 (**permalink**) 11-24-2009, 03:32 PM

Quote:

Originally Posted by kdkoch

Mine is doing the same thing. Tried mutiple cables and computers. No Joy. My problem with doing the replacement is that the LDI is disclored a little (really bad placement for an LDI). Are they going to give me a hard time about that?

Depends who you speak too. Are you trying to get it replaced under warranty or through claims?

kdkoch · #6 (**permalink**) 11-26-2009, 04:45 PM

warranty. Everything works fine but the activsync. Might wind up having to do insurance anyways. I have a custom ROM on it and I have never had luck flashing from internal storage. I have tried but wind up having to reflash using the USB. Since I cant get bootlaoder to go to USB I wont even try again. Or I might just live with it and wait until Sprint gets some new HTC devices

**MrObvious** · #7 (**permalink**) 11-26-2009, 04:49 PM

If you can get the NBH on your phone somehow it should work. That's all you gotta do. Maybe e-mail yourself an attachment? Or can you upload a multipart RAR file to Rapidshare or something similar and download it on your phone of the stock NBH then unzip it then go to bootloader?

kdkoch · #8 (**permalink**) 11-26-2009, 06:35 PM

I can bluetooth to my system and transfer. Problem is everytime that I try the flash starts then gets about 20% then fails. Then I have to reflash thru USB Bootloader. That option isn't available anymore. Which is sad because I really enjoy this device.