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  #1 (permalink)  
Old 11-15-2009, 11:29 PM
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HELP! Dropped phone and Need to Retrieve Data

Okay so I dropped it about 2 ft on the screen and now the LCD screen doesn't work at all. I have sprint insurance so I'm not worried about it, HOWEVER, I do have an email in the drafts folder that I want to retrieve. Now my phone still works but the LCD is useless, so does anyone know where the phone stores the mail so I can find my message?
Thanks,
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P.S. Any suggestions when confronting Sprint about my phone?
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Old 11-16-2009, 08:55 AM
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Re: HELP! Dropped phone and Need to Retrieve Data

Quote:
Originally Posted by bEaver_2 View Post
Okay so I dropped it about 2 ft on the screen and now the LCD screen doesn't work at all. I have sprint insurance so I'm not worried about it, HOWEVER, I do have an email in the drafts folder that I want to retrieve. Now my phone still works but the LCD is useless, so does anyone know where the phone stores the mail so I can find my message?
Thanks,
-Beaver_2
P.S. Any suggestions when confronting Sprint about my phone?
Set up and activesync relationship with a PC that has outlook and set activesync to sync email accounts. If you have it sync from device to PC, I would think it would get the saved draft. I don't know where the actual file is stored on the device, but this is one way that may work.
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Old 11-16-2009, 09:48 AM
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Re: HELP! Dropped phone and Need to Retrieve Data

Or you can remote control the phone through Sparus Software's EveryWAN software. Get the free version and hook it up.
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Old 11-16-2009, 11:25 AM
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Re: HELP! Dropped phone and Need to Retrieve Data

if you have insurance, just be honest about it. Any physical damage will require you to go through Asurion and $100 deductible. If you say you dont know what happened to it or something like that, they will deny the claim and then youll be S.O.L.
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Old 11-16-2009, 09:57 PM
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Re: HELP! Dropped phone and Need to Retrieve Data

Quote:
Originally Posted by MrObvious View Post
Or you can remote control the phone through Sparus Software's EveryWAN software. Get the free version and hook it up.
Good idea. MyMobiler is another free solution to view your phone on your PC.
http://www.mymobiler.com/
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Old 11-16-2009, 11:35 PM
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Re: HELP! Dropped phone and Need to Retrieve Data

+1 for mymobiler. It's very easy to use, free and will allow you to interact with your phone just as if you were physically looking at it.
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