Need help, htc diamond wont active sync - Page 2

Incubated · #11 (**permalink**) 10-20-2009, 01:35 AM

connect the device, run device manager and refresh device list. if you see conflicts in connections, fix it be uninstalling reinstalling drivers. also, if you are on vista, reinstall mobile center. i had the same problem with mobile devices center and reinstall helped. make sure faster file transfer is unchecked though. try other usb ports and other people's computers.

**CozBoogie** · #12 (**permalink**) 10-20-2009, 12:49 PM

Moved to the general Diamond Forum.

late,
Coz

jmz768 · #13 (**permalink**) 10-20-2009, 05:04 PM

I just went through this and after hours of searching and trying everything possible, it turned out to be a bad charging port on the phone.

htc_d · #14 (**permalink**) 10-20-2009, 10:51 PM

Quote:

Originally Posted by jmz768

I just went through this and after hours of searching and trying everything possible, it turned out to be a bad charging port on the phone.

What do you mean by bad charging port? How do I fix it?
Thanks

htc_d · #15 (**permalink**) 10-20-2009, 10:52 PM

Quote:

Originally Posted by Incubated

connect the device, run device manager and refresh device list. if you see conflicts in connections, fix it be uninstalling reinstalling drivers. also, if you are on vista, reinstall mobile center. i had the same problem with mobile devices center and reinstall helped. make sure faster file transfer is unchecked though. try other usb ports and other people's computers.

I did that before and 1 more time 10 minutes ago, no conflicts at all
Thanks

jmz768 · #16 (**permalink**) 10-21-2009, 05:36 PM

Quote:

Originally Posted by htc_d

What do you mean by bad charging port? How do I fix it?
Thanks

The port on the bottom of your phone that you plug into to charge and/or sync. My phone would charge just fine from the PC but wouldn't sync. The way it was explained to me at the service center is that there are 8 pins inside that port. It only requires 2 to charge but all 8 to sync. My fix was to swap it for a new phone.

htc_d · #17 (**permalink**) 10-21-2009, 05:38 PM

Quote:

Originally Posted by jmz768

The port on the bottom of your phone that you plug into to charge and/or sync. My phone would charge just fine from the PC but wouldn't sync. The way it was explained to me at the service center is that there are 8 pins inside that port. It only requires 2 to charge but all 8 to sync. My fix was to swap it for a new phone.

I dont have insurance on my phone, and it has a different rom, so I dont think they will swap it to new phone

Thanks