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Re: No warranty if purchased new through ebay?
If it is off of eBay chances are it is an older phone than 11 months. The warranty only lasts a year but you could pay to get your phone fixed.
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Re: No warranty if purchased new through ebay?
Maybe contact the seller and see what he suggests about the HTC Warranty.
If the warranty is transferrable, you could have said you purchased the Diamond from a friend. There are 2 questions that you need to know for sure > 1) Do you have to buy from an Authorized Dealer in order get the Manufacturer's Warranty (HTC) 2) Is a Warranty Transferrable or is it only valid to the Original Purcahaser (this way you know what to say in regards to getting your Diamond serviced under warranty) The Diamond is warrantied for 1 Year from date of purchase, no matter what the above answers are. Someone else may have more finite answers for you. For future Ebay purchases, if the Manufacturer's Warranty is not valid on a new purchase, it would not be worth to purchase, imo. Since the Ebay seller purchased the Diamond from Sprint, the Warranty should be Valid, but maybe to the original purchaser. But there should be a work around to get it repaired under warranty. But time is running out. EDIT: This may help regarding Ebay purchases and Manfacturer's warranties > http://pages.ebay.com/help/warranty/buyer_faqs.html
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Sprint HTC Diamond
Stock ROM v2.00.651.7 Stock Radio v1.11.00F And a few registry tweaks HTC DIAMOND DISASSEMBLY/ASSEMBLY/PARTS/REPAIR HELP HERE > "They who would give up an essential liberty for temporary security, deserve neither liberty or security" -Ben Franklin Last edited by Biker1; 09-29-2009 at 01:04 PM. |
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Re: No warranty if purchased new through ebay?
I know you asked about the warranty...but why not get it fixed through sprint? if you have the TEP plan you should be covered.
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Re: No warranty if purchased new through ebay?
You do have to buy from a authorized deal for them to honour the warranty. As they said ebay isn't one.
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Trying Is The First Step Towards Failure...
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Re: No warranty if purchased new through ebay?
IMHO sprint/bell/whoever is a REseller, they buy phones from htc and resell them and transfer the warranty over to the end user. Though they are AUTHORIZED resellers ... but I'd like to see what kind of hit one of those companies takes when they get a batch of defective touch diamonds etc which would be covered under htc's warranty, same one I the end users get I think.
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Re: No warranty if purchased new through ebay?
I bought my 2nd Diamond used.
If I activate it and something goes wrong with it, I would just say it is a Sprint phone. Which it is. End of story Btw, I have TEP so it would be a moot point in my case. |
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Re: No warranty if purchased new through ebay?
That's really a good point Biker. If you get insurance and it is for sure a clean ESN'd phone from the carrier but sold through eBay then Asurion will honor it and give you a new phone if you do a claim.
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Re: No warranty if purchased new through ebay?
This is why I only give the information that is asked. You need to choose your words carefully.
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Re: No warranty if purchased new through ebay?
right. idk how many phones ive owned that i didnt buy retail/contract and i still got them under warranty.
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Phone: Nexus 6p | Carrier: StraightTalk Att
Kernel: Stock | ROM: Stock Oreo |
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