PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Diamond

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 08-09-2009, 09:06 PM
master4g's Avatar
PPCGeeks Regular
Offline
Pocket PC: Diamond
Carrier: Sprint
 
Join Date: Sep 2008
Posts: 100
Reputation: 15
master4g is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Question about Sprint TEP (total equipment protection) with the Diamond

I have some questions about Sprints TEP. If i sign up for the plan, and my diamond has problems, how easy is it to get it fixed/ replaced. whats the chances of them trying to fix it vs replacing it (say for example for a button which is giving me problems)

Also, if my diamond is giving me problems, can i only switch to another diamond or am i able to switch to another phone like the touch pro

lastly but not least, if the diamond2/touch pro2 come out, how much after it comes out do you guys think we can get a diamond2 for a problem with the origional diamond? (like i give them my diamond which has a keypad problem, and they hand me a diamond2)
Reply With Quote
  #2 (permalink)  
Old 08-09-2009, 09:33 PM
Biker1's Avatar
VIP Member
Offline
Pocket PC: HTC Diamond
Carrier: Sprint
Location: The Kingdom of Bloomberg!!
 
Join Date: Jul 2008
Posts: 1,408
Reputation: 1989
Biker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Question about Sprint TEP (total equipment protection) with the Diamond

Quote:
Originally Posted by master4g View Post
I have some questions about Sprints TEP. If i sign up for the plan, and my diamond has problems, how easy is it to get it fixed/ replaced. whats the chances of them trying to fix it vs replacing it (say for example for a button which is giving me problems)

Also, if my diamond is giving me problems, can i only switch to another diamond or am i able to switch to another phone like the touch pro

lastly but not least, if the diamond2/touch pro2 come out, how much after it comes out do you guys think we can get a diamond2 for a problem with the origional diamond? (like i give them my diamond which has a keypad problem, and they hand me a diamond2)
You already posted this very same question in the "Who's Staying with their Diamond" thread @8:42pm of which my answers were posted.
It is better to post a question in one thread so you can find your answers easily and it is also easier to post answers
__________________
Sprint HTC Diamond
Stock ROM v2.00.651.7
Stock Radio v1.11.00F
And a few registry tweaks
HTC DIAMOND DISASSEMBLY/ASSEMBLY/PARTS/REPAIR HELP HERE >

"They who would give up an essential liberty for temporary security, deserve neither liberty or security"
-Ben Franklin

Last edited by Biker1; 08-09-2009 at 09:40 PM.
Reply With Quote
  #3 (permalink)  
Old 08-09-2009, 09:34 PM
Curb71's Avatar
The Playboy Boy
Offline
Pocket PC: EVO 3D
Carrier: Sprint
Location: Los Angeles, CA
 
Join Date: Sep 2008
Posts: 1,066
Reputation: 870
Curb71 knows their stuffCurb71 knows their stuffCurb71 knows their stuffCurb71 knows their stuffCurb71 knows their stuffCurb71 knows their stuffCurb71 knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Question about Sprint TEP (total equipment protection) with the Diamond

if its broken they will fix it. if they cant fix it they will replace it. they will not upgrade you to a td2.
Reply With Quote
  #4 (permalink)  
Old 08-09-2009, 10:25 PM
etski's Avatar
Regular 'Geeker
Offline
Pocket PC: sprint diamond w/ obviously stable rom 7-22
Carrier: sprint
Location: Alta, UT
 
Join Date: Jun 2008
Posts: 250
Reputation: 145
etski is keeping up the good worketski is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Question about Sprint TEP (total equipment protection) with the Diamond

my experience is they fix very little. If you look on the sprint web site, I have yet to find a repair center that actually officially works on HTC phones! I switched to $4 insurance only because they wanted $100 to replace my phone after they tried to fix it and totally broke and it was minorly broken to start with. Eventually got them to mail me a free replacement (I hope, you never know).
__________________
www.snowbirdcondo.net
www.altacondo.net


Don't forget to hit the thanks button when something helped you!

Reply With Quote
  #5 (permalink)  
Old 08-10-2009, 01:20 PM
ekz13's Avatar
PPCGeeks Regular
Offline
Pocket PC: Bold 9650
Carrier: Sprint
 
Join Date: Feb 2009
Posts: 69
Reputation: 55
ekz13 is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Question about Sprint TEP (total equipment protection) with the Diamond

they'll only upgrade you if they don't have any. (don't sell it anymore and run out of refurbs from the warehouse)
Reply With Quote
  #6 (permalink)  
Old 08-10-2009, 08:00 PM
bradart's Avatar
Officer Android
Offline
Pocket PC: HTC Hero, T-Mobile G1, Diamond, HTC Evo
Carrier: Sprint
Location: Right behind you.
 
Join Date: Jan 2009
Posts: 1,895
Reputation: 2614
bradart is a VIPbradart is a VIPbradart is a VIPbradart is a VIPbradart is a VIPbradart is a VIPbradart is a VIPbradart is a VIPbradart is a VIPbradart is a VIPbradart is a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to bradart Send a message via MSN to bradart Send a message via Skype™ to bradart
Re: Question about Sprint TEP (total equipment protection) with the Diamond

All of this information is on the Sprint website in-depth. Not trying to be a hard @$$, but this has as close to nothing to do with a PPC as possible, let alone the fact that there was obviously ZERO searching done (on google or the forums). Sorry to be "That Guy", but it should be said.
__________________
Olympic-class smoker since 2005.

Sponsored by Kools.
Reply With Quote
  #7 (permalink)  
Old 08-10-2009, 10:00 PM
lxixmarc's Avatar
Lurker
Offline
Pocket PC: HTC Touch Pro 2
Carrier: Sprint
Location: Houston, TX
 
Join Date: Aug 2009
Posts: 6
Reputation: 10
lxixmarc is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Question about Sprint TEP (total equipment protection) with the Diamond

I'm a sprint tech and i've fixed many htc's. from replacing lcd's, keys, keyboards, buttons, etc.
Reply With Quote
  #8 (permalink)  
Old 08-10-2009, 10:46 PM
Biker1's Avatar
VIP Member
Offline
Pocket PC: HTC Diamond
Carrier: Sprint
Location: The Kingdom of Bloomberg!!
 
Join Date: Jul 2008
Posts: 1,408
Reputation: 1989
Biker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on repBiker1 is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Question about Sprint TEP (total equipment protection) with the Diamond

Quote:
Originally Posted by lxixmarc View Post
I'm a sprint tech and i've fixed many htc's. from replacing lcd's, keys, keyboards, buttons, etc.
The store around here would rather replace the Diamond so I guess it all depends on what store you go.
Reply With Quote
  #9 (permalink)  
Old 08-11-2009, 12:50 AM
rgreen60610's Avatar
Lurker
Offline
Pocket PC: Diamond
Carrier: Sprint
 
Join Date: Mar 2009
Posts: 21
Reputation: 10
rgreen60610 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Question about Sprint TEP (total equipment protection) with the Diamond

Dude this is my 6th diamond in like 7 months they rarely fix diamonds over here if they fix just take it back and tell them the problem is still happening as long as your paying 7 bucks for tep it shouldn't be a problem building status help out with a thanks
Reply With Quote
This post has been thanked 1 times.
  #10 (permalink)  
Old 08-11-2009, 12:54 AM
rgreen60610's Avatar
Lurker
Offline
Pocket PC: Diamond
Carrier: Sprint
 
Join Date: Mar 2009
Posts: 21
Reputation: 10
rgreen60610 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Question about Sprint TEP (total equipment protection) with the Diamond

sorry didn't read the last bit of your post if your expecting to upgrade from a diamond to the next generation i upgraded b-cuz of a problem with my htc touch in feb 09 so don't expect a free upgrade for another year or more
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Diamond

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 06:32 AM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com