Using Sync w my desktop is disabling OZ IM

kristyh · #1 (**permalink**) 03-11-2009, 12:41 PM

When I sync my work laptop with my HTC Diamond Touch, it causes the OZ Im application to stop working. I get an error with the im.exe and cannot open the app w/o getting this error. I tried re-installing but everytime I try to install it I get another error "Installation unsuccessful". I have had to hard reset my HTC twice now and I'm going to stop sync'ing everything in my Outlook other than my contacts. This is getting VERY frustrating. I shouldn't have these types of problems. I should be able to sync my outlook and use the OZ IM app at the same time.

kristyh · #2 (**permalink**) 03-11-2009, 12:49 PM

It still messes everything up even just sync'ing contacts.

kristyh · #3 (**permalink**) 03-11-2009, 01:32 PM

Apparently, it was my office exchange server that was disabling the ability to install programs and my OZ IM. I sync'ed my computer with my phone one more time (after resetting the phone, again), but this time, I did not sync using the exchange server and I was able to update my contacts and calendar and still have the OZ IM app.