Huge Problem
 

i got a huge problem some how my start menu will not work and now i can acess anything and i would like to find the settings so that i can master reset my device but i can not figure out a way to do it can anyone help me

Re: Huge Problem
 

volume down + center dpad key, and the power button..

Re: Huge Problem
 

well if its a diamond then turn phone off then hold the volume down and power button and press the center button when it starts release the buttons and follow instruction's and thats a hard reset

Re: Huge Problem
 

i did that but it just resets it i need to be able to clear the storage please help

Re: Huge Problem
 

This is stickied in the Diamond Upgrade forum ... hope it helps!

Hard Resetting Your Phone:

Hard Resetting your phone will delete all information on the main storage of the phone, reverting your phone to the initial settings of whatever ROM you are running.

There are two main methods:
1. Power + VolumeDown + Enter (circle button) and hold down Reset until the white screen appears, then press VolumeUp to Hard Reset.
2. Goto Start > Settings > System > Clear Storage. You can then choose to Clear Storage, Format internal storage only (the 4GB memory), or Clear storage and format internal storage. Once you've made your choice, type in 1234 to the box at the bottom, and then click Yes.

Re: Huge Problem
 

k thx my bad guys i got it to work i was pushing the up button not the volup button but i got it work and eveything is fine

Re: Huge Problem
 

Cool ... glad we could help.