Really strange issue with Picture Mail

[black7]

So I read through a bunch of threads here regarding PictureMail issues.
I've followed some of the recommended fixes as well but can't seem to get everything working correctly.

Background Info:
ROM: Juicy 2.5
Personalizer
TF3D Config
Advanced Config
Seven
I pulled the files off of my stock Sprint ROM for PictureMail

Initially:
Receiving was fine (I think, if any didn't make it through to me I wouldn't know)
Sending was strange. PictureMail would report the status as PENDING and never showed that it actually sent, but the message would actually make it to the recipient.

Now:
Receiving doesn't work. My phone will come alive and the backlight will come on as if it received something nothing comes through. No text message with a link. No message in my PictureMail. No alert or notificaion.
Sending is a hit or miss now. And it still reports as PENDING all the time on sent Picture Messages.
OTHER symptoms : I have 3 messages in the inbox which I can't delete.
Picturemail will notify saying "PictureMail is now synconizing your message threads." I get that all the time.

I've uninstalled the PictureMail and reinstalled. Nothing
When I've uninstalled PictureMail, the INBOX for PictureMail disappears (as expected) but the icon and messages which show up under TF3D are still there.
I'm able to sign on to pictures.sprintpcs.com and see the incoming and sent messages there.

Any suggestions on this would be GREATLY appreciated.
Thanks!!!!!

[Brock1909]

Originally Posted by black7

So I read through a bunch of threads here regarding PictureMail issues.
Although some of the symptoms were the same or similar, I haven't found anyone with the same exact symptoms as I have. I've followed some of the recommended fixes as well but can't seem to get everything working correctly.

Background Info:
ROM: Juicy 2.5
Personalizer
TF3D Config
Advanced Config
Seven
I pulled the files off of my stock Sprint ROM for PictureMail

Initially:
Receiving was fine (I think, if any didn't make it through to me I wouldn't know)
Sending was strange. PictureMail would report the status as PENDING and never showed that it actually sent, but the message would actually make it to the recipient.

Now:
Receiving doesn't work. My phone will come alive and the backlight will come on as if it received something when I'm suppose to get a Picture Message though although nothing happens. No text message with a link. No message in my PictureMail. No alert or notificaion.
Sending is a hit or miss now. And it still reports as PENDING all the time on sent Picture Messages.
OTHER symptoms : I have 3 messages in the inbox which I can't delete.
Picturemail will notify saying "PictureMail is now synconizing your message threads." I get that all the time.

I've uninstalled the PictureMail and reinstalled. Nothing
When I've uninstalled PictureMail, the INBOX for PictureMail disappears (as expected) but the icon and messages which show up under TF3D are still there.
I'm able to sign on to pictures.sprintpcs.com and see the incoming and sent messages there.

Any suggestions on this would be GREATLY appreciated.
Thanks!!!!!

same exact thing here. im on the phone with tech support AGAIN. there are so many threads on this.

[eenieMINI]

Same for me minus the picturemail notifying me of synchronizing... the oddest thing is the phone does light up as if its going toreceive something (I know I've sent because I'm sending test pics) but other than that nothing comes down. All pics are up on the site....

[Brock1909]

Originally Posted by eenieMINI

Same for me minus the picturemail notifying me of synchronizing... the oddest thing is the phone does light up as if its going toreceive something (I know I've sent because I'm sending test pics) but other than that nothing comes down. All pics are up on the site....

http://forum.ppcgeeks.com/showthread.php?t=39311

[mebo73]

From what I have found, just go to the ESPT and reset or hard reset

[eenieMINI]

Originally Posted by mebo73

From what I have found, just go to the ESPT and reset or hard reset

Nope, I've done both, I get one or two pics after a hard reset then the problem comes back..

[black7]

Got off the phone with tech support and still no go.
A hard reset/ESPT reset didn't fix the issue for me either, unfortunately.

[mebo73]

Then it sounds like either its a hardware issue or its something on their end. When I went to set up the lady had no clue what she was doing and was just reading from a screen. You need to find someone that has a clue.

[deanwoof]

i'm going to assume you all have downloaded the picture mail update from sprint?

[black7]

Yup, first thing I did when I was troubleshooting this myself.