PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Diamond

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 09-19-2008, 10:44 PM
jimmiekain's Avatar
Almost a VIP
Offline
Pocket PC: Samsung Galaxy S II Epic 4G Touch
Carrier: Sprint
Location: Ontario California USA
 
Join Date: Aug 2007
Posts: 930
Reputation: 485
jimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to jimmiekain Send a message via MSN to jimmiekain Send a message via Yahoo to jimmiekain
Exclamation Diamond controlled remotly by sprint tech

Ok, If you have read my other post about my diamond you know I have a problem with my picture mail being saved as download.do I called *2 sprint tech support and talked to a rep who hadn't heard of my problem so he had me install a program that allowed him to view/control my sprint diamond from his computer. The videos you are about to see are of him controlling my device via some over the air support program. The quality of the videos is crappy but hey! what do you expect, I used my mogul as the video camera. Enjoy!

[video 1]

[video 2]
Reply With Quote
  #2 (permalink)  
Old 09-19-2008, 10:51 PM
lewdog50's Avatar
N00b
Offline
Pocket PC: HeRo!!
Carrier: Sprint
Location: Rochester, NY
 
Join Date: Jan 2008
Posts: 48
Reputation: 40
lewdog50 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Diamond controlled remotly by sprint tech

had them take control of my mogul a few weeks ago for trouble shooting of the tv app that still does not work for me. Still weird watching them control your ppc though
Reply With Quote
  #3 (permalink)  
Old 09-19-2008, 11:09 PM
jimmiekain's Avatar
Almost a VIP
Offline
Pocket PC: Samsung Galaxy S II Epic 4G Touch
Carrier: Sprint
Threadstarter
Location: Ontario California USA
 
Join Date: Aug 2007
Posts: 930
Reputation: 485
jimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to jimmiekain Send a message via MSN to jimmiekain Send a message via Yahoo to jimmiekain
Re: Diamond controlled remotly by sprint tech

Quote:
Originally Posted by lewdog50 View Post
had them take control of my mogul a few weeks ago for trouble shooting of the tv app that still does not work for me. Still weird watching them control your ppc though


yeah thats crazy! i was like what the heck is this?
Reply With Quote
  #4 (permalink)  
Old 09-19-2008, 11:09 PM
kevank's Avatar
Former Short Fat Chef
Offline
Pocket PC: HTC EVO
Carrier: Sprint
Location: Green Bay WI
 
Join Date: Jul 2007
Posts: 729
Reputation: 3705
kevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to kevank
Re: Diamond controlled remotly by sprint tech

Do you have to grant the tech permission to take control? Is there a pop-up or dialog box that pops up?

Kevan
Reply With Quote
  #5 (permalink)  
Old 09-19-2008, 11:17 PM
Reef48's Avatar
Lovin some Droid!!!!
Offline
Pocket PC: HTC Thunderbolt
Carrier: VZW
Location: Little Rock, AR
 
Join Date: Apr 2008
Posts: 833
Reputation: 3345
Reef48 is still contributing even after becoming a VIPReef48 is still contributing even after becoming a VIPReef48 is still contributing even after becoming a VIPReef48 is still contributing even after becoming a VIPReef48 is still contributing even after becoming a VIPReef48 is still contributing even after becoming a VIPReef48 is still contributing even after becoming a VIPReef48 is still contributing even after becoming a VIPReef48 is still contributing even after becoming a VIPReef48 is still contributing even after becoming a VIPReef48 is still contributing even after becoming a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via Yahoo to Reef48
Re: Diamond controlled remotly by sprint tech

Dude thats crazy! lol
__________________
Hope this helps? Please press the button if it did.
My Big Finger Keyboard Layout WVGA
Reply With Quote
  #6 (permalink)  
Old 09-19-2008, 11:20 PM
jimmiekain's Avatar
Almost a VIP
Offline
Pocket PC: Samsung Galaxy S II Epic 4G Touch
Carrier: Sprint
Threadstarter
Location: Ontario California USA
 
Join Date: Aug 2007
Posts: 930
Reputation: 485
jimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regularjimmiekain is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to jimmiekain Send a message via MSN to jimmiekain Send a message via Yahoo to jimmiekain
Re: Diamond controlled remotly by sprint tech

Quote:
Originally Posted by kevank View Post
Do you have to grant the tech permission to take control? Is there a pop-up or dialog box that pops up?

Kevan


he told me to go to some website and when i went to the site it prompted me to download and install a program. after i ran it i pushed begin or go or something and then he took over.... Didnt fix the problem but he said he would have a ticked opened and will get back to me in 3 days.
Reply With Quote
  #7 (permalink)  
Old 09-19-2008, 11:32 PM
kevank's Avatar
Former Short Fat Chef
Offline
Pocket PC: HTC EVO
Carrier: Sprint
Location: Green Bay WI
 
Join Date: Jul 2007
Posts: 729
Reputation: 3705
kevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIPkevank is still contributing even after becoming a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to kevank
Re: Diamond controlled remotly by sprint tech

Quote:
Originally Posted by jimmiekain View Post
he told me to go to some website and when i went to the site it prompted me to download and install a program. after i ran it i pushed begin or go or something and then he took over.... Didnt fix the problem but he said he would have a ticked opened and will get back to me in 3 days.
Ok great. I wanted to make sure there wasn't some backdoor installed with the Sprint Customizations...

K
Reply With Quote
  #8 (permalink)  
Old 09-20-2008, 09:06 AM
lewdog50's Avatar
N00b
Offline
Pocket PC: HeRo!!
Carrier: Sprint
Location: Rochester, NY
 
Join Date: Jan 2008
Posts: 48
Reputation: 40
lewdog50 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Diamond controlled remotly by sprint tech

no, no backdoor installed to my knowledge. I do remember that I had to give permission on my mogul to allow the tech to take control. Works similarly to remote desktop.
Reply With Quote
  #9 (permalink)  
Old 09-20-2008, 10:49 AM
CBeckstrand's Avatar
Lurker
Offline
Pocket PC: PPC-6700
Carrier: Sprint
 
Join Date: Sep 2007
Posts: 7
Reputation: 5
CBeckstrand is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Diamond controlled remotly by sprint tech

I work for a company that does small business tech support. We use a program called Bomgar that allows up to remote control PC, Mac or Pocket PC. When setting up customers on Exchange we can transfer the cert directy to there phone.
Reply With Quote
  #10 (permalink)  
Old 09-20-2008, 10:55 AM
tobeychris's Avatar
Kitchen Builder
Offline
Pocket PC: HTC Touch + Touch Diamond
Carrier: Telus
Location: Niagara Falls
 
Join Date: Feb 2008
Posts: 1,837
Reputation: 7370
tobeychris is a trusted member of the communitytobeychris is a trusted member of the communitytobeychris is a trusted member of the communitytobeychris is a trusted member of the communitytobeychris is a trusted member of the communitytobeychris is a trusted member of the communitytobeychris is a trusted member of the communitytobeychris is a trusted member of the communitytobeychris is a trusted member of the communitytobeychris is a trusted member of the communitytobeychris is a trusted member of the community
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Diamond controlled remotly by sprint tech

There's a program called My Mobile that lets you control your phone from your computer, but over a usb connection. Similar idea, just as cool.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Diamond

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 05:39 AM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com