Who will be able to trade their phone through retentions?

[badboy8813]

Dear Badboy8813,
Thank you for your reply.
Yes, the Account Spending Limit has been removed from the account
effective September 16, 2008. So, I have sent a HTC Touch Diamond
handset for you. I have also sent the return kit for the Palm Treo 800.

The regular price of the HTC Touch Diamond is $549.99 and the price of
the Palm Treo handset is $599.99.
The account will be charged $549.99 for the new HTC Touch Diamond
handset. We will adjust the charges for the Treo 800 handset once we
receive the Palm Treo 800 handset at our warehouse.
You will receive the handset and return kit within 3 to 5 days at your
mailing address.
We appreciate you contacting us. Have a great day!
Sincerely,
?,
Sprint



SPRINT COMES THRU AGAIN!!! MAN IM NEVER LEAVING

[gsvnet]

Unfortunately, I haven't had such luck. I've complained about the white spots, bluetooth issues, crashing, missed calls (as the phone wouldn't 'wake up' in time), etc.

They were offering me a discount on the Diamond but I wasn't able to get anything more out of them. I have replied back and hopefully they will give in....

I am trying to replace my Mogul with a Diamond.

[InvincibleLiving]

Originally Posted by gsvnet

Unfortunately, I haven't had such luck. I've complained about the white spots, bluetooth issues, crashing, missed calls (as the phone wouldn't 'wake up' in time), etc.

They were offering me a discount on the Diamond but I wasn't able to get anything more out of them. I have replied back and hopefully they will give in....

I am trying to replace my Mogul with a Diamond.

what kind of discount are they offering you?

[gsvnet]

Originally Posted by nautica2450

what kind of discount are they offering you?

I am eligible for $75 off (1 year), they wanted to give me another $75 ($150 off).

Wasn't worth it to me...

[Dr.8820]

to gsvnet:do not let up!threaten to cancel if possible.i told em(sprint) i went to the store 5 times,had to wait an hr before they saw the phone,had to wait another hr while the techs checked it out,and it was getting old.they replaced my treo 700wx(from ebay) with the touch free and $275 in service credits.

[freegood]

Originally Posted by Juggalo_X

i forgot to add the diamond was free, i payed for it but they gave me so much free crap on my bill its going to pay for its self in about 3 months. i payed 250 for the diamond. they gave me 200 off and ill get more then $250 in saving in my bill because they gave me most of my plan for free for my contract term for my trouble.

i dont pay for data or voice mail, caller id or text messaging now :P

Are you joking? If not, tell us more!

[gsvnet]

Originally Posted by mr8820

to gsvnet:do not let up!threaten to cancel if possible.i told em(sprint) i went to the store 5 times,had to wait an hr before they saw the phone,had to wait another hr while the techs checked it out,and it was getting old.they replaced my treo 700wx(from ebay) with the touch free and $275 in service credits.

Yup, I definitely won't give up...though it's been hours since the last eCare response and they were much faster before. If I'm lucky, the next response may be all that I need.

[Dr.8820]

they will string u along for a minute but if u (and dont be rude) just tell em about ur phone being defective and how they have the best service out there(ha!) but u need a working phone. when they see ur serious they will bargain.

[Procter]

For guys who got through, is your old phone still in the first 30 days ?

[InvincibleLiving]

Originally Posted by freegood

Are you joking? If not, tell us more!

calm down... he's not on sprint...