02-12-2010, 11:05 AM
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Phone in Security Unlock mode for no reason...
My wife just came on Messenger and says that her Diamond is on a multi-coloured screen that says Security Unlock, and she can't turn it off or make it come on or anything. The phone was fine when we went to bed last night, and no one has touched it.
Why did this happen? How can she get the phone back to normal?
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02-12-2010, 11:40 AM
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Re: Phone in Security Unlock mode for no reason...
Pressing the reset button did what? Anything?
What about hard resetting? Have you tried that?
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02-12-2010, 11:50 AM
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Re: Phone in Security Unlock mode for no reason...
No buttons worked... I got her to take the battery out, and she has it working again enough to call, but she says her volume still isn't working... so who knows what else might still be messed up?
I don't have the phone on me to really inspect it.
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