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  #1 (permalink)  
Old 06-11-2009, 06:18 PM
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NEW Asurion Question (post #11)

If the seal on a screw in the back of the phone is torn off, and the phone may have been taken apart, will asurion still replace the phone? What about the water damage indicator?

EDIT:::NEW QUESTION ON IN POST #11!!!
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Old 06-12-2009, 01:34 AM
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Re: Asurion Question

water damage they will not cover. idk why though. and just make sure the screw is on tight or whatever and try to get it back to normal. i would atleast try haha. you could do somethings to make it so the phone doesnt exist anymore but i wouldnt do that.
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Old 06-12-2009, 11:30 PM
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Re: Asurion Question

Asurion, as in the phone insurance company? Yes, they cover water damage. (on insurance). I dumped over a bottle that I used to hold my cigarette butts, (full of water), on my HTC Kaiser, so I called them up and filed a claim. They sent me the Fuze since they discontinued the Tilt, and I sent them back my old phone and battery. The deductable is $125, and it will be posted to your next wireless bill. Not a bad price for a like-new refurb Fuze.
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Old 06-14-2009, 08:05 PM
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Re: Asurion Question

really? i always thought they didnt cover water damage. maybe im thinking of a xbm that they will not cover water damage.
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Old 06-16-2009, 04:08 PM
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Re: Asurion Question

Yeah i was almost positive that they covered water damage, but i am more curious about if it has been opened if they will replace it.
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Old 06-16-2009, 04:44 PM
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Re: Asurion Question

TEP= Total Erroneous Procedures (not really lol).. it will cover anything and everything.....
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Old 06-16-2009, 09:04 PM
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Re: Asurion Question

i think im thinking of XBM then cuz i have done about 20 of them and 2 claims in my entire life.
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Old 06-16-2009, 09:07 PM
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Re: Asurion Question

you'll be fine, I've gotten two replacement diamonds and they didn't have the carbon cover or whatever it is over the screw like my other ones....if they hassle you just tell them you took it into a repair center to have it serviced.
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Old 06-17-2009, 12:55 AM
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Re: Asurion Question

Thanks guys for your input
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Old 06-17-2009, 01:15 AM
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Re: Asurion Question

asurion covers everything. I'm pretty sure you could hurl your phone at a brick wall and send in the fragments for a replacement.
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