For those of you with ESRP!!!!!!!!!!!!!MUST READ
 

Finally i get to scoop someone!!!

We just got a letter in the mail regarding ESRP on the wifey's line which now states

The key changes to the ERP are as follows:

The aggregate coverage limit is now increased to a maximum of three covered replacements in any 12 month consecutive period.

Good news to hear.

Though with my 6700, I have been holding onto it very tight like a running back.

Yeah, I protect my phone like I would my first born.

dude that f-ing sucks. I used to get my phone replaced like 8 times a year.

lol thats alot of replacing. I need to replace mine, but I dont want a phone that cant evdo and phone at the same time.

8 times?? what in the world??

This is a good piece of info, especially for those that have to replace their phone so often. 8x, man that got to be a record. I think we need a poll to see how many phones did people replace a year.

not just using ESRP, my freshman year of college went like this.
sanyo 8200 X3, sanyo 4500, sanyo 7400 X2, mm-5600 X4. :):):). i throw my phone when im drunk, lol.

yea that is very bad news. as much as we pay, we should be able to use it whenever

AFAIK, this is to discourage abuse of the insurance system.

Besides I would bitch more about the junk refurbished phones you will get as replacement from Lockline than the number of incidents allowed per year.

I used to have a junk Sanyo VM 4500/5500 and I had to hold onto it for eternity until I qualified for the $150 rebate off my current PPC-6700. The buttons were not working, the sound awful, and the screen kept blacking out. :x

Actually with ESRP everytime I recieved a brand new phone directly from the box with 0000 minutes on the life timer.

Ok phew ... at first I thought that saidi ESRP ... that would really blow ... but the insurance thats fine ... I'm a Nextel crossover customer so we have been limited on claims being 2 times per year basically. This is actually good news for me ... but I can imagine for many this is bad ... such as ajk ... ya drunk b*st*rd!! LoL :P jk ... that and sprint phones are definately not as tough as Nextels ... so I guess it does suck ... I don't know, im torn ...

It is the ESRP not the insurance.

No I think everyone here is getting confused ... mainly because the ESRP should have no stipulation about amount of replacements as it does not encourage swapping of units ... also Yay started by stating ESRP however when he wrote the bold lettering "quoting" Sprint's flyer it says ERP which is the Equipment Replacement Program ... and this makes more sense for the Insurance not the Service And Repair

Ok so I didn't know exactly for sure myself what the real info was ... sad even when I work for the damn company ... I did however get something in the mail today about it all ... basically here is my knowledge and interpretation ... first of all as I said before it is a change to ERP not ESRP with the amount of phones claimed per year ... there are minor changes to both programs, mainly that mean nothing ... the only thing worth value was that they are *increasing* the amount of claims for insurance to 3 per year ... secondly is my interpretation ... this is part of the merger plans ... the piece of mail I received was from a company called Asurion which is part of some larger company CNA ... basically I have a feeling this will be the NEW insurance provider for both CDMA and iDen claims ... this will eliminate yet another barrier of different numbers and quality of service for CDMA or iDen customers ... this would hopefully mean no more LockLine and no more Signal ... also this would mean some benefit for some customers (namely iDen) as I know they are limited to 2 claims currently ... keep an eye out as well for a change in deductibles ... maybe higher or lower and depends on who u have now ... LockLine as far as I understand is simply $50 no matter what ... Signal is $35 for most phones priced under $149 and $100 for phones priced over that ... anyone else have any input on this all?

Thanks for the clarification. It's good to have members here that gets us the inside info.