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  #1 (permalink)  
Old 02-29-2008, 09:15 PM
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PocketGear Rip Off

I just wantd to warn people of pocketgear.com. I purchased software off of their site and the registration code did not work. I have emailed them more than 15 times over the months and have not got one response from them. Take your hard earned money somewhere else that will give you what you paid for.
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Old 03-01-2008, 03:58 PM
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Re: PocketGear Rip Off

Good to know
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Old 03-01-2008, 04:08 PM
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Re: PocketGear Rip Off

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Originally Posted by Geekcop View Post
Good to know

if that name is true should you be doing something about this atrocity??? lol just kidding
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Old 03-02-2008, 03:36 PM
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Re: PocketGear Rip Off

Quote:
Originally Posted by 50Pesos View Post
I just wantd to warn people of pocketgear.com. I purchased software off of their site and the registration code did not work. I have emailed them more than 15 times over the months and have not got one response from them. Take your hard earned money somewhere else that will give you what you paid for.
You should file a credit card dispute right away. Document your emails and you will get your money back.

Jeff
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Old 03-03-2008, 10:20 AM
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Re: PocketGear Rip Off

I did try that and and it has been more than a billing cycle so i am SOL. I wanting to warn others of poor customer service. Also hoping one of them at Pocketgear would see the negative publicity.
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Old 03-03-2008, 10:40 AM
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Re: PocketGear Rip Off

Time after time!

There have been numerous complaints about this vendor for several years now, yet they remain in business...
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Old 03-05-2008, 11:09 AM
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Re: PocketGear Rip Off

Yeah, good luck getting anything out of them right now...

Quote:
Motricity, the parent company of software store PocketGear.com, has laid off 250 of its employees and plans to sell PocketGear as part of a restructuring of the company's businesses.
Via Brighthand: http://www.brighthand.com/default.asp?newsID=13847
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Old 03-05-2008, 12:52 PM
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Re: PocketGear Rip Off

Quote:
Originally Posted by 50Pesos View Post
I did try that and and it has been more than a billing cycle so i am SOL. I wanting to warn others of poor customer service. Also hoping one of them at Pocketgear would see the negative publicity.
You may try to contact the developer directly with the pocketgear emails as proof. They should be able to generate the correct code for you.

Jeff
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Old 03-05-2008, 07:56 PM
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Re: PocketGear Rip Off

Quote:
Originally Posted by jeffH70 View Post
You may try to contact the developer directly with the pocketgear emails as proof. They should be able to generate the correct code for you.

Jeff
thats a great idea, one that i would have suggested. if you show proof you bought the software, then they should give you a code. PM me with the name of the software and i will see what i can do for you.
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Old 03-05-2008, 10:41 PM
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Re: PocketGear Rip Off

Yeah, def email the developer. Play dumb, only say that you bought the app, got the code and it doesn't work. They'll fix it. Give them the pocketgear order number too, just in case they verify
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