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-   -   PocketGear Rip Off (http://forum.ppcgeeks.com/general-windows-mobile-discussions/19738-pocketgear-rip-off.html)

50Pesos 02-29-2008 09:15 PM

PocketGear Rip Off
 
I just wantd to warn people of pocketgear.com. I purchased software off of their site and the registration code did not work. I have emailed them more than 15 times over the months and have not got one response from them. Take your hard earned money somewhere else that will give you what you paid for.

Geekcop 03-01-2008 03:58 PM

Re: PocketGear Rip Off
 
Good to know

nxtech3 03-01-2008 04:08 PM

Re: PocketGear Rip Off
 
Quote:

Originally Posted by Geekcop (Post 199077)
Good to know


if that name is true should you be doing something about this atrocity???:angry7: lol just kidding

jeffH70 03-02-2008 03:36 PM

Re: PocketGear Rip Off
 
Quote:

Originally Posted by 50Pesos (Post 198498)
I just wantd to warn people of pocketgear.com. I purchased software off of their site and the registration code did not work. I have emailed them more than 15 times over the months and have not got one response from them. Take your hard earned money somewhere else that will give you what you paid for.

You should file a credit card dispute right away. Document your emails and you will get your money back.

Jeff

50Pesos 03-03-2008 10:20 AM

Re: PocketGear Rip Off
 
I did try that and and it has been more than a billing cycle so i am SOL. I wanting to warn others of poor customer service. Also hoping one of them at Pocketgear would see the negative publicity.

dew.man 03-03-2008 10:40 AM

Re: PocketGear Rip Off
 
Time after time!

There have been numerous complaints about this vendor for several years now, yet they remain in business...

02840 03-05-2008 11:09 AM

Re: PocketGear Rip Off
 
Yeah, good luck getting anything out of them right now...

Quote:

Motricity, the parent company of software store PocketGear.com, has laid off 250 of its employees and plans to sell PocketGear as part of a restructuring of the company's businesses.
Via Brighthand: http://www.brighthand.com/default.asp?newsID=13847

jeffH70 03-05-2008 12:52 PM

Re: PocketGear Rip Off
 
Quote:

Originally Posted by 50Pesos (Post 200591)
I did try that and and it has been more than a billing cycle so i am SOL. I wanting to warn others of poor customer service. Also hoping one of them at Pocketgear would see the negative publicity.

You may try to contact the developer directly with the pocketgear emails as proof. They should be able to generate the correct code for you.

Jeff

JackSchitt28 03-05-2008 07:56 PM

Re: PocketGear Rip Off
 
Quote:

Originally Posted by jeffH70 (Post 203647)
You may try to contact the developer directly with the pocketgear emails as proof. They should be able to generate the correct code for you.

Jeff

thats a great idea, one that i would have suggested. if you show proof you bought the software, then they should give you a code. PM me with the name of the software and i will see what i can do for you.

Certs 03-05-2008 10:41 PM

Re: PocketGear Rip Off
 
Yeah, def email the developer. Play dumb, only say that you bought the app, got the code and it doesn't work. They'll fix it. Give them the pocketgear order number too, just in case they verify


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