SERO plan for everyone!!

[Wideawake]

individual only if I'm not mistaken.

[wingzero]

Yeah, sero is individual plan only. Now sero comes with 7pm so you don't have to beg for it.

[jamaa124]

i'm not having any luck yet, but i'm going to keep trying.

[EnJaNir]

One of my friends is trying to swap to a sero plan as well. I just keep tellign him to kep calign back until you get a rep that will do it....gets hard though and frustrating

[Pibe38]

So why can't you call and get it switched? Is this only for new contracts? was gonna try and call tgo get mine switched...

[Wideawake]

You can call and get switched if you have the time to call, call, call, and call some more until you get the right Rep. My bro called twice in 2 hours and got it done. Whereas me I called 100s of times in 48hrs to get it done.
~Mike

[CozBoogie]

Originally Posted by Wideawake

You can call and get switched if you have the time to call, call, call, and call some more until you get the right Rep. My bro called twice in 2 hours and got it done. Whereas me I called 100s of times in 48hrs to get it done.
~Mike

Sprint is like that with any request/change/addition/subtraction to your account. If you're not getting what you want tell the CS rep that you'll think about. Then call back in a bit and try another rep. Sprint FUBARed our text plan and it's taken me 2 months to get it straightened out...it was just a matter of calling and calling until you found the right rep. Keep hittin' hit.
Later,
Coz

[jamaa124]

Originally Posted by Pibe38

So why can't you call and get it switched? Is this only for new contracts? was gonna try and call tgo get mine switched...

i've talked to a couple reps and they've told me that it was for new customers or people that have no more than 3 months left on their contract. i'm going to keep trying though...

[bhawke01]

sero was originally set up for friends and family members of sprint employees to sign up with as a new customer. so it may be a luittle hard to get it. but if anyone knows of someone that wants to sign up a new plan and need a employee email pm me you can use mine.

[Pibe38]

Just merging another thread... here's the original question:

Originally Posted by PerfectHybrid

Ok, So I decided to just create a new topic for this, as opposed to hijacking the ultd sms thread. So SERO looks like its what I want to get. There are a few questions I guess I would want to ask...a few of my friends had sprint and switched to vzw as they said sprint was horrible in the east coast area, is anyone from east coast with sprint? in particular CT? If so how is your service furthermore I've read that sprint bumps off vzw signal so I dont imagine someone with vzw would have signal where sprint wouldnt however i'm not possitive. If I get a sprint sero plan can i still go into a regular sprint store to have things taken care of or do i need to go through sero online/phone? Also it seems to me that they change the promo's with the sero plan i.e. ultd sms etc, the last time I was looking at sprint I believe there was a different promo going on for sero so does that change at all? How is sprints customer service? I know how vzw's is...if they think they're right then you're screwed and they do not like adjusting things on accounts as far as i know. And as far as plans go does sero have there own plans for everything? I only saw the calling plan so do texting plans etc come off of regular sprint prices? Unlimited Power Vision was also mentioned, which powervision is it? I see a few different ones on the site? Last question for now is...how long do the promo's last on a SERO account, i.e. this ultd sms after your two years is up you keep it until when? you upgrade phones? or you add another two years? or what?

Please and Thanks

PH

Is there anyone who works for sprint here that I can just PM about SERO??