2 things. First, go to quickGPS in your start menu under GPS folder and make sure your sats are automatically downloaded. Second, go to HTC GPStools and find out what com port your GPS radio is using. It probably is COM4 by default. Go to the settings menu in Bing and change your GPS device to COM4 or whatever port youre using and make sure you save. for some odd reason when u switch from intermediate driver to COM4 the option to select COM4 freezes and wont let you change the setting. change it one at a time (ie COM1 save, go back COM2 save go back...) until you get to COM4 and you should be good. you'll know what im talkin about.