Phone has 2 ESN's...Activation problems!

ModmyPPC · #1 (**permalink**) 06-10-2011, 08:54 AM

Ok here is the deal.

The the phone has two esn's. THe one on the back of the phone underneath the battery is a clean esn. The one inside the phone belongs to someone on a different account and she (sprint used she thats how i know its a girl) has her phone activated on her account with no problems.

They can't use the clean esn on the back of the phone to get the msl because the msl to unlock the phone belongs to the girls account. We can't go into the settins and remove her esn and put mine in.

If we try using esn from the back of the phone to get the msl the msl wont unlock the phone.

I have to bring it to a coperate store tomorrow morning. The sprint tech said that they may be able to completly wipe the phone and the esn should return to the one on the back of the phone.

If the coperate store can't do it, is it possible for me to change the esn of the phone to the esn thats on the back of the phone. Im not trying to do anything illegal. The phone is clean the esn is clean, it belongs to me However its just recognizing her esn instead of the one that belongs to the phone.

I flashed the swiss cheese rom if I odin back to stock will coperate know that I rooted the phone?

I dont want to return the phone becuase I got a really great deal. 180$ and its in mint condition. but the seller offered a full return.

latinlover515 · #2 (**permalink**) 06-10-2011, 12:39 PM

Quote:

Originally Posted by ModmyPPC

Ok here is the deal.

The the phone has two esn's. THe one on the back of the phone underneath the battery is a clean esn. The one inside the phone belongs to someone on a different account and she (sprint used she thats how i know its a girl) has her phone activated on her account with no problems.

They can't use the clean esn on the back of the phone to get the msl because the msl to unlock the phone belongs to the girls account. We can't go into the settins and remove her esn and put mine in.

If we try using esn from the back of the phone to get the msl the msl wont unlock the phone.

I have to bring it to a coperate store tomorrow morning. The sprint tech said that they may be able to completly wipe the phone and the esn should return to the one on the back of the phone.

If the coperate store can't do it, is it possible for me to change the esn of the phone to the esn thats on the back of the phone. Im not trying to do anything illegal. The phone is clean the esn is clean, it belongs to me However its just recognizing her esn instead of the one that belongs to the phone.

I flashed the swiss cheese rom if I odin back to stock will coperate know that I rooted the phone?

I dont want to return the phone becuase I got a really great deal. 180$ and its in mint condition. but the seller offered a full return.

Try this. opin Odin. load a tar file EB13 or EC05 or what ever one. on the checkboxes make sure the Phone EFS clear its checked. that will restore the factory ESN back to the phone.. I this know because my epic its on boost mobile. and by accident I checked that box when going back to stock ROM and my boost ESN disapiered completely and it went back to the ESN printed in back of my phone.. I was so freaking pissed. so i had to reflash my boost esn to go back to boost again. so in other words what i did proofs that checking that box will wipe any other ESN and it returns the phone back to original ESN.. So remember check the normal Auto reboot along with Phone EFS clear. let me know if that worked out...

ModmyPPC · #3 (**permalink**) 06-10-2011, 01:38 PM

Quote:

Originally Posted by latinlover515

Try this. opin Odin. load a tar file EB13 or EC05 or what ever one. on the checkboxes make sure the Phone EFS clear its checked. that will restore the factory ESN back to the phone.. I this know because my epic its on boost mobile. and by accident I checked that box when going back to stock ROM and my boost ESN disapiered completely and it went back to the ESN printed in back of my phone.. I was so freaking pissed. so i had to reflash my boost esn to go back to boost again. so in other words what i did proofs that checking that box will wipe any other ESN and it returns the phone back to original ESN.. So remember check the normal Auto reboot along with Phone EFS clear. let me know if that worked out...

Thanks will give it a shot when I get home!

latinlover515 · #4 (**permalink**) 06-11-2011, 02:02 PM

Quote:

Originally Posted by ModmyPPC

Thanks will give it a shot when I get home!

any luck yet? iam couries . it should work ...

ModmyPPC · #5 (**permalink**) 06-13-2011, 08:46 AM

Quote:

Originally Posted by latinlover515

any luck yet? iam couries . it should work ...

NO it didn't

THe phone was stolen.

The esn in the back of the phone was just a sticker from another phone and the esn IN the phone was the correct one and it was reported stolen.

I put in a claim with paypal. So hopefully I can get my money back.

Im talking to sprint tonight to see if I can send it to the original owner.

Since the esn on the back of the phone belongs to me Im going to report that one stolen and have assurion replace it.

Hopefully all goes according to plan.

latinlover515 · #6 (**permalink**) 06-13-2011, 08:53 AM

Quote:

Originally Posted by ModmyPPC

NO it didn't

THe phone was stolen.

The esn in the back of the phone was just a sticker from another phone and the esn IN the phone was the correct one and it was reported stolen.

I put in a claim with paypal. So hopefully I can get my money back.

Im talking to sprint tonight to see if I can send it to the original owner.

Since the esn on the back of the phone belongs to me Im going to report that one stolen and have assurion replace it.

Hopefully all goes according to plan.

oh crap sorry to hear that.. hey but if this happened again where yu get a phone that was flashed to boost or cricket or who ever and you want to recover the original ESN on back of the phone then this wil be your only way..