Quote:
Originally Posted by nxtech3
Yes both sprint and palm will cover the replacement. Sprint provides a swap out through the advanced exchange program, as long as the phone is under one year old and its an electrical/mechanical failure,they will do it at no charge. Could be new or refurb. Palm will also cover for one year, same reason,just they will ship a new one to you instead of refurb. With palm you have send your device to them first.
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that is not the issue the issue is should the phone fail in the forced update and the user goes to use the phone to call 911 but the phone is bricked or dead because the forced update failed and that persons dies or is hurt in someway because they could not call 911 could palm be liable also the FCC has clear regulations on the ability to call 911.... please read the article in the link in the first post....