Quote:
Originally Posted by nxtech3
its all business, techs get charged back if they send a phone back that isnt under the Sprint guidelines. They (even though im a tech, i dont group myself with most of them) cant troubleshoot the way Sprint wants them to if the ROM isnt stock, because maybe, just maybe, there is something that the custom ROM is messing up. i know i know, what are the odds cooked ROMs could screw something up more than stock, but im just going on what I was trained, versus what i have learned here.
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I can back you (nxtech3) on this, i'm a tech myself and i'm basically the WM Expert as you could put it for my store. Before I went to the Tech-Side, they would instantly reject and service to a moded/flashed phone. So trust me, FLASH BACK TO STOCK.
Quote:
Originally Posted by narcisis
You're a tech? Hm.. could I get a little insight from you on this problem for a second? Just trying to figure out if its something that can be fixed in store, or will they have to ship me one. The screen on my TP just started flickering and jumping around, it's pretty unusable at times. I've head it could be the battery, then I heard they would have to swap screens, then it's just plain bad, etc. . etc..
Any ideas?
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From my point, I would just replace the phone unless I knew I had a definate working LCD/keyboard. Good chance is they will just order you a recon/reman.